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Al Spitzer Ford
Cuyahoga Falls, OH
630 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 630 reviews
July 19, 2025
Cooper did a great job finding us the perfect car! We would recommend him for sure ! We would recommend him for sure ! More
by meidl
Employees Worked With
July 18, 2025
Always friendly--taking their time with you--going over what is done with your car what is done with your car More
by FordBronco
Employees Worked With
July 12, 2025
One star because 0 is not an option. I have given this dealership the benifit of the doubt since 2020 when they were unable to diagnosis my Ford Flex issues and left me no choice but to I have given this dealership the benifit of the doubt since 2020 when they were unable to diagnosis my Ford Flex issues and left me no choice but to trade it off for a different vehicle. Dealership has gone from mediocre service to absolutely poor performance. No phone calls or updates from service. I had to call to get updates. In the end it took two days to diagnosis, no loaner vehicles and they expected me to pay $9.2K to fix two known Technical Service Bulletion related issues, one for CDF transmission issue and the other the for the widely know cam phaser failures. Extended warranty went out 2 months prior. Feeble attempts to provide any customer satisfaction or service. I recommend staying as far away as possible from this dealership. Too bad I really liked my truck and Ford's amenities, but proven unreliable mechanically not once, but twice More
by Ddeboo
July 10, 2025
Great experience. Cooper was excellent to work with. Everything went smoothly and the service was great! Cooper was excellent to work with. Everything went smoothly and the service was great! More
by Jmdroney
Employees Worked With
July 02, 2025
Service was prompt and thorough. The service coordinator reviewed everything including the recommended parts for the 20K mile milestone. The service coordinator reviewed everything including the recommended parts for the 20K mile milestone. More
by TC
Employees Worked With
June 05, 2025
Max Katila was a great salesman. We were able to negotiate a price via text on a vehicle they had on their lot and our trade in. I compared the price they were offering with anothe We were able to negotiate a price via text on a vehicle they had on their lot and our trade in. I compared the price they were offering with another dealership, and their price was very comparable and fair. I would definitely go there again if I'm in the market for a vehicle they have. More
by L Colling
Employees Worked With
Max Katila
May 31, 2025
Sean Greene, Brandon Nagy, and John White went above and beyond to get me into our brand-new Ford Bronco Outer Banks 4-Door today! The entire process was seamless and easygoing! The entire deal was done via beyond to get me into our brand-new Ford Bronco Outer Banks 4-Door today! The entire process was seamless and easygoing! The entire deal was done via phone, text, & email and my wife was in & out in literally less than 10 minutes this afternoon when she went to swap her 22 Expedition trade for the new Bronco! The Bronco was standing tall, detailed both inside & out and full of gas. They basically transferred her plates and did a quick tutorial on the new ride and then she was out of there burning gas in her new Bronco. Sean Greene was my salesperson and knew everything about the Ford models. Even their sales manager Brandon Nagy and finance manager John White went out of their way to make our experience awesome! I would definitely recommend these guys and Al Spitzer Ford to everyone that is in the market for a new Ford! Thank you, guys! We truly appreciate your entire team and will be back in the Fall to trade me out of my 22 F-150 Platinum!!! More
by BGreene
May 14, 2025
When I arrived at Spritzer Ford for my service appointment, Lindsey Valentine greeted me with a smile and asked how she could help me. I told her I was there for an oil change and tire rotation. S appointment, Lindsey Valentine greeted me with a smile and asked how she could help me. I told her I was there for an oil change and tire rotation. She advised me that at 15,000 miles I might want to have a fuel induction service done. I would not have thought about that, but decided to have that done as well. She also asked if I would like to have my vehicle washed at no extra charge. Of course I said "yes"!🙂 She was informative,pleasant and professional. As it took some extra time for the fuel induction service, she kept me informed of the progress. The service department was very clean and well kept. The customer waiting area was clean and comfortable. I enjoyed a free cup of coffee! This was an overall pleasant experience Although I live over an hour away, I definitely will return to Spritzer Ford for service. Thank you, Lindsey!👍 More
by Bill Braniger
Employees Worked With
April 17, 2025
Darryl Williams at Al Spitzer Ford in Cuyahoga Falls was absolutely amazing! He made car buying an enjoyable experience. In fact, the entire staff of the dealership went out of their way to create a very lo absolutely amazing! He made car buying an enjoyable experience. In fact, the entire staff of the dealership went out of their way to create a very low pressure environment. I HIGHLY recommend going to Al Spitzer Ford if you’re looking for a new car. Ask for Darryl (although you’ll have a pleasant experience with any of their salesmen). More
by daroddini
April 11, 2025
Corey in service was very professional and courteous. I don't know who was the service Tech but he did a fine job. Sounds like you have a great team going for you.. Thanks I don't know who was the service Tech but he did a fine job. Sounds like you have a great team going for you.. Thanks More
by johnny123
Employees Worked With
