Al Spitzer Ford

Steven Cooper did everything he promised. He was fast courteous and friendly. I was very impressed with the service. He was fast courteous and friendly. I was very impressed with the service. More

Ford Spitzer in Cuyahoga Falls is clean and the people are very welcoming! My service rep was Lindsey Valentine and she was amazing, she really knows her stuff! She fully explained what they were going are very welcoming! My service rep was Lindsey Valentine and she was amazing, she really knows her stuff! She fully explained what they were going to do, what items were coming up for service along with an estimate, plus we talked about tires. I had alot of questions and Lindsey answered them all! Supreme customer service! I used to go to 2 other Ford service dealers/Quick Lanes and found I needed to go somewhere else where they were not pushing unnecessary charges. I felt I was being taken advantage of because I am a female as I know nothing about servicing cars beyond the basics. I will definitely return to Spitzer! I recommend Spitzer and definitely see Lindsey in service! Thank you!!! More

Corey in the service department did a super job on my car. Very courteous and polite car. Very courteous and polite More

I visited Al Spitzer Ford last weekend and was helped by Lauren Reitz. She was absolutely amazing and made my first car purchase go as smoothly as possible. As a whole, the experience was great and I would Lauren Reitz. She was absolutely amazing and made my first car purchase go as smoothly as possible. As a whole, the experience was great and I would recommend this dealership to anyone looking to purchase a vehicle. More

We bought a Spitzer certified used car last March. Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with every Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with everything explained in advance. At 74 years old, I wish I had gone here years ago. The best I’ve ever done business with. More

The guys at Spitzer ford were professional and quick with the maintenance updates on my vehicle. I’ll always come back to them. the maintenance updates on my vehicle. I’ll always come back to them. More

My husband and I were in the market for a used truck. I'll skip to the great part; We left the lot in a brand-new Ford F-150! Nathan was our salesman. He was phenomenal and had a great sense of humor. Ev I'll skip to the great part; We left the lot in a brand-new Ford F-150! Nathan was our salesman. He was phenomenal and had a great sense of humor. Even after he told us what the inventory was for used trucks, which was not within our parameters, we were still sitting there. This was because he was so personable, persistent in trying to get to know what our needs were and continued finding ways to help. He made us feel comfortable and as if we were in the right place. Then Patrick came over and greeted us. He added to what Nathan had already shown us. Patrick was hospitable, honest, and truly showed that he cared. They did not stop until everything was exactly where we wanted it. John finalized all of the paperwork, and he also continued on with full honesty. He had an affable persona and made the process very easy. We are happy to have encountered this dealership, as we are not from that area. We turned down other vehicles at different dealers because of the precedent of being purely genuine that Patrick, Nathan and John had already set. This was the greatest vehicle buying experience that we have ever had. I got exactly what I wanted. Thank you. More

Had the Maverick in for service and Corey Graham was really helpful and informative on answering some questions that I had. A-ONE really helpful and informative on answering some questions that I had. A-ONE More

Errick Herrin offered great service. He really took the time not to rush me into my next car, and I tried several vehicles before making a decision. I actually spent much longer than I h He really took the time not to rush me into my next car, and I tried several vehicles before making a decision. I actually spent much longer than I had planned, but it didn't seem that long. All vehicles had CarFax available, and all my questions were answered. Errick really listened to what I wanted. With used car sales being what they are today, I feel much more confident with the warranty and the longevity of Spitzer Ford. Patrick Zanko also assisted with some details. Thank you! More

Everyone at the dealership was very friendly, courteous and went of their way for me. Errick Herrin was great to deal with and made the car buying process go smoothly. I would highly recommend Errick and t and went of their way for me. Errick Herrin was great to deal with and made the car buying process go smoothly. I would highly recommend Errick and the team at Spitzer! More