
Al Spitzer Ford
Cuyahoga Falls, OH
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Darryl Williams at Al Spitzer Ford in Cuyahoga Falls was absolutely amazing! He made car buying an enjoyable experience. In fact, the entire staff of the dealership went out of their way to create a very lo absolutely amazing! He made car buying an enjoyable experience. In fact, the entire staff of the dealership went out of their way to create a very low pressure environment. I HIGHLY recommend going to Al Spitzer Ford if you’re looking for a new car. Ask for Darryl (although you’ll have a pleasant experience with any of their salesmen). More
Corey in service was very professional and courteous. I don't know who was the service Tech but he did a fine job. Sounds like you have a great team going for you.. Thanks I don't know who was the service Tech but he did a fine job. Sounds like you have a great team going for you.. Thanks More
Steven Cooper did everything he promised. He was fast courteous and friendly. I was very impressed with the service. He was fast courteous and friendly. I was very impressed with the service. More
Ford Spitzer in Cuyahoga Falls is clean and the people are very welcoming! My service rep was Lindsey Valentine and she was amazing, she really knows her stuff! She fully explained what they were going are very welcoming! My service rep was Lindsey Valentine and she was amazing, she really knows her stuff! She fully explained what they were going to do, what items were coming up for service along with an estimate, plus we talked about tires. I had alot of questions and Lindsey answered them all! Supreme customer service! I used to go to 2 other Ford service dealers/Quick Lanes and found I needed to go somewhere else where they were not pushing unnecessary charges. I felt I was being taken advantage of because I am a female as I know nothing about servicing cars beyond the basics. I will definitely return to Spitzer! I recommend Spitzer and definitely see Lindsey in service! Thank you!!! More
I visited Al Spitzer Ford last weekend and was helped by Lauren Reitz. She was absolutely amazing and made my first car purchase go as smoothly as possible. As a whole, the experience was great and I would Lauren Reitz. She was absolutely amazing and made my first car purchase go as smoothly as possible. As a whole, the experience was great and I would recommend this dealership to anyone looking to purchase a vehicle. More
We bought a Spitzer certified used car last March. Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with every Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with everything explained in advance. At 74 years old, I wish I had gone here years ago. The best I’ve ever done business with. More
My husband and I were in the market for a used truck. I'll skip to the great part; We left the lot in a brand-new Ford F-150! Nathan was our salesman. He was phenomenal and had a great sense of humor. Ev I'll skip to the great part; We left the lot in a brand-new Ford F-150! Nathan was our salesman. He was phenomenal and had a great sense of humor. Even after he told us what the inventory was for used trucks, which was not within our parameters, we were still sitting there. This was because he was so personable, persistent in trying to get to know what our needs were and continued finding ways to help. He made us feel comfortable and as if we were in the right place. Then Patrick came over and greeted us. He added to what Nathan had already shown us. Patrick was hospitable, honest, and truly showed that he cared. They did not stop until everything was exactly where we wanted it. John finalized all of the paperwork, and he also continued on with full honesty. He had an affable persona and made the process very easy. We are happy to have encountered this dealership, as we are not from that area. We turned down other vehicles at different dealers because of the precedent of being purely genuine that Patrick, Nathan and John had already set. This was the greatest vehicle buying experience that we have ever had. I got exactly what I wanted. Thank you. More