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Al Spitzer Ford

Cuyahoga Falls, OH

4.8
622 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 622 reviews

April 17, 2025

Darryl Williams at Al Spitzer Ford in Cuyahoga Falls was absolutely amazing! He made car buying an enjoyable experience. In fact, the entire staff of the dealership went out of their way to create a very lo More

by daroddini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Williams, John White
Apr 18, 2025 -

Al Spitzer Ford responded

Daro, On behalf of all of us here at- Al Spitzer Ford, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Darryl is a great member of our team and will be thrilled to hear you were so pleased. Thank you for your recommendation and we look forward to the next opportunity to serve you again!

April 11, 2025

Corey in service was very professional and courteous. I don't know who was the service Tech but he did a fine job. Sounds like you have a great team going for you.. Thanks More

by johnny123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cooper
Apr 14, 2025 -

Al Spitzer Ford responded

Thank you for sharing your positive experience with us, Johnny! We are so glad that Corey and the team provided you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 26, 2025

Steven Cooper did everything he promised. He was fast courteous and friendly. I was very impressed with the service. More

by gphillip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Customer Service, Steve Cooper, John White, Scott Gilmore
Mar 27, 2025 -

Al Spitzer Ford responded

Thank you for your kind review! We are glad that Steven provided you with the quality care that you so much deserve. Your satisfaction means so much to us. We wish you safe travels! Please do not hesitate to give us a call if we may ever be of further assistance to you.

March 19, 2025

Ford Spitzer in Cuyahoga Falls is clean and the people are very welcoming! My service rep was Lindsey Valentine and she was amazing, she really knows her stuff! She fully explained what they were going More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
Mar 20, 2025 -

Al Spitzer Ford responded

Denise, thank you for your positive review and recommendation! Providing thorough and efficient service is so important to us, and we are glad that Lindsey's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 15, 2025

Corey in the service department did a super job on my car. Very courteous and polite More

by Ladybarmoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey. In service
Mar 17, 2025 -

Al Spitzer Ford responded

Thank you for your positive review! We are so glad that Corey provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 13, 2025

I visited Al Spitzer Ford last weekend and was helped by Lauren Reitz. She was absolutely amazing and made my first car purchase go as smoothly as possible. As a whole, the experience was great and I would More

by JazalynV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Reitz, John White
Mar 13, 2025 -

Al Spitzer Ford responded

Jazalyn, We are thrilled to hear that we made the purchase of your new vehicle easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Lauren is certainly a favorite around here, so it is no surprise that you had a great experience working with her.

February 19, 2025

We bought a Spitzer certified used car last March. Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with every More

by glsandmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service, Patrick Zanko, Lindsey Valentine
Feb 20, 2025 -

Al Spitzer Ford responded

Thank you for your wonderful review! We are happy to hear that our team was both helpful and informative. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 10, 2025

The guys at Spitzer ford were professional and quick with the maintenance updates on my vehicle. I’ll always come back to them. More

by MMalusky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Feb 11, 2025 -

Al Spitzer Ford responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We look forward to continue providing you and your vehicle with our best care in your visits to come!

February 08, 2025

My husband and I were in the market for a used truck. I'll skip to the great part; We left the lot in a brand-new Ford F-150! Nathan was our salesman. He was phenomenal and had a great sense of humor. Ev More

by Tatiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko, Nathan Brunoni, John White
Feb 10, 2025 -

Al Spitzer Ford responded

Tatiana, Thank you for taking the time to leave us this amazing review! It is always our goal to ensure our guests are comfortable with their visit, and we are overjoyed that Nathan, Patrick, and John took exceptional care of you and met your automotive needs. They will be honored to hear of your very kind words. We warmly congratulate you and your husband on your new vehicle- on behalf of the entire team!

January 31, 2025

Had the Maverick in for service and Corey Graham was really helpful and informative on answering some questions that I had. A-ONE More

by kurt spen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Graham
Jan 31, 2025 -

Al Spitzer Ford responded

Kurt, We appreciate your positive review! We are so glad that Corey was both helpful and informative throughout your service visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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