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Al Serra Chrysler Dodge Jeep Ram

Grand Blanc, MI

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rated
21 Reviews

6185 S. Saginaw Rd

Grand Blanc, MI

48439

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21 Reviews of Al Serra Chrysler Dodge Jeep Ram

January 09, 2024

You make an appointment to have something looked at and they want you to leave it with them for 1 -2 dayd before they will look at it More

by Tjbsmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Breanna
June 06, 2023

Trey was a great salesman. . he will take care of you and make sure everything is good to go. More

by Outterlimitz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey
February 17, 2023

Do not go to this service department. They are not honest and do shotty work. Service manager is hostile and horrible. Save your money and avoid completely More

by Davis2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
October 25, 2022

Great service. The work was done expertly and efficiently. Service advisor Deon kept me well informed. More

by Mustang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon miller
October 06, 2022

Terrible work, poor excuses, long wait times, dishonest. ..the list goes on. Buyer beware when it comes to Service Dept. More

by doe536885
Recommend Dealer
No
Employees Worked With
Don't know
July 09, 2022

Brought my new Jeep Cherokee l in for service. The Homelink doesn’t work. Got it back with instructions on how to program it. I know how. It doesn’t work. No fix. Had 8:30 appointment. Did not get More

by Craigvandercook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
January 20, 2022

Awesome Experience. Adam Sharp and the whole crew at Al Serra Chrysler Dodge Jeep Ram went way beyond the call of duty in order to get me every thing I wanted in my 2019 Jeep Cherokee. My new Cherokee is More

by josefwiehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sharp
May 04, 2021

Howard is very knowledgeable and informative about the entire process! Everything has been explained upfront. Hooked us up with a loaner while it was getting repaired! More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
March 09, 2020

I purchased a Chrysler with written assurance from the service manager Alex that is was a Factory-Backed Certified Preowned vehicle except where noted (none) in the summer of 2018. In February of 2020, w More

by Beware
Recommend Dealer
No
Employees Worked With
Service Manager Alex
February 18, 2019

Engage in unethical leanding The sales team will go out of their way to find a means to approve bad credit borrowers. They allow non custodial parents to prey on adult children by More

by Johnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales person Snow
1