Al Serra Chrysler Dodge Jeep Ram
Grand Blanc, MI
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21 Reviews of Al Serra Chrysler Dodge Jeep Ram
Do not go to this service department. They are not honest and do shotty work. Service manager is hostile and horrible. Save your money and avoid completely They are not honest and do shotty work. Service manager is hostile and horrible. Save your money and avoid completely More
Brought my new Jeep Cherokee l in for service. The Homelink doesn’t work. Got it back with instructions on how to program it. I know how. It doesn’t work. No fix. Had 8:30 appointment. Did not get The Homelink doesn’t work. Got it back with instructions on how to program it. I know how. It doesn’t work. No fix. Had 8:30 appointment. Did not get back until next day. All they did was a oil change and tire rotation in a day and a half. Unacceptable. More
Awesome Experience. Adam Sharp and the whole crew at Al Serra Chrysler Dodge Jeep Ram went way beyond the call of duty in order to get me every thing I wanted in my 2019 Jeep Cherokee. My new Cherokee is Serra Chrysler Dodge Jeep Ram went way beyond the call of duty in order to get me every thing I wanted in my 2019 Jeep Cherokee. My new Cherokee is an amassing vehicle. I love it. I will NEVER go anywhere else but Al Serra Chrysler Dodge Jeep Ram for my vehicles. Remember to ask for Adam Sharp in the sales department. More
Howard is very knowledgeable and informative about the entire process! Everything has been explained upfront. Hooked us up with a loaner while it was getting repaired! entire process! Everything has been explained upfront. Hooked us up with a loaner while it was getting repaired! More
I purchased a Chrysler with written assurance from the service manager Alex that is was a Factory-Backed Certified Preowned vehicle except where noted (none) in the summer of 2018. In February of 2020, w service manager Alex that is was a Factory-Backed Certified Preowned vehicle except where noted (none) in the summer of 2018. In February of 2020, with 10 months of corrosion protection left on my warranty, the vehicle was brought into the dealer with rust bubbles on the driver door. The service personnel, after walking around the vehicle in 2 minutes, claimed that the door had previously been painted and is no longer covered under warranty. Beware of Al Serra Certified Preowned Vehicles. More
Engage in unethical leanding The sales team will go out of their way to find a means to approve bad credit borrowers. They allow non custodial parents to prey on adult children by The sales team will go out of their way to find a means to approve bad credit borrowers. They allow non custodial parents to prey on adult children by allowing the adult child to co sign over priced and valued new auto loans. Crysler Capital allows multiple attemps to be made by the dealship using the adult childs credit to obtain financing even when the adult child can not afford the loan. this needs to be stopped. More