Al Serra Cadillac

I'm buying a 2009 DTS I saw online. Bought by pictures only so I sure hope it's a good car. I did most of the work on the purchase. Salesman seemed nice but never did try to sell it Bought by pictures only so I sure hope it's a good car. I did most of the work on the purchase. Salesman seemed nice but never did try to sell it to me. Didn't brag it up , nothing. Makes me worry some if it will be delivered as expected. Pictures look good but as they say, buyer beware. Its setup for delivery 11-12-23. So we'll see. Not being a new car I didn't get a sales pitch. Just concerned it's a good car. More

False advertising, didn’t even have the car available ( and no not was recently sold). Their response was we don’t have any Escalades and they must be ordered. and no not was recently sold). Their response was we don’t have any Escalades and they must be ordered. More

They bait people with lower pricing but don’t have the vehicles in stock or available vehicles in stock or available More

Salesman fails to return calls in a timely. Internet Special did her job. Called me back to see how things was going Internet Special did her job. Called me back to see how things was going More

All the low price new car listings are bait and scam! I inquired at least 4 vehicles and surprisingly all 4 were not available, yet they are still published on their website and at cars.com inquired at least 4 vehicles and surprisingly all 4 were not available, yet they are still published on their website and at cars.com More

Misleading consumer on actual condition of vehicle that was inquired about after making 1hr trip to the dealership. was inquired about after making 1hr trip to the dealership. More

They did not have the cars they were advertising on the web site. I made several enquiries and rge cars were not there. Very disappointing. web site. I made several enquiries and rge cars were not there. Very disappointing. More