Al Serra Buick GMC

Angelina in the Buick Service Dept was great to work with! Give her a raise! with! Give her a raise! More

I had a great experience at Al Serra. I worked with sales consultant Chris Bonner to find the right vehicle for me. Chris was extremely helpful and knowledgeable and I'm so happy with my I worked with sales consultant Chris Bonner to find the right vehicle for me. Chris was extremely helpful and knowledgeable and I'm so happy with my new vehicle. More

Excellent experience, recommend to family and friends. Will be my first choice for any future vehicle purchases. Will be my first choice for any future vehicle purchases. More

Was given an appointment the day and time I requested. Everyone is so kind and professional. Fixed my issues in the time promised. Everyone is so kind and professional. Fixed my issues in the time promised. More

I recently leased a new GMC Terrain. My sales advisor was Tim Edwards with whom I’ve been working for 20 years through 6 leases, three Buicks and three GMCs. He’s always friendly and hel My sales advisor was Tim Edwards with whom I’ve been working for 20 years through 6 leases, three Buicks and three GMCs. He’s always friendly and helpful and makes the lease process as easy as possible. He’s in the Buick/GMC building at Serra, but he can help you with any of the brands they represent. More

Kindness and efficiency from the time I drive in for service until I drive away! service until I drive away! More

Another good experience. Routine maintenance item (diesel fuel filter). In and out smoothly. Had a pleasant interaction with Gidget at the service desk concerning GM's TTPMS Routine maintenance item (diesel fuel filter). In and out smoothly. Had a pleasant interaction with Gidget at the service desk concerning GM's TTPMS sensors for towing (reports tire pressures and TEMPERATURES to the information center). She spoke with the help center and we found out the system can handle up to 5 triple axle trailers. This system already saved our wooden boat on a long haul (blown inner seal on a trailer tire), so I'll be adding it to all our trailers. GM should promote the advantages of this system. Anyone that tows a boat or trailer on long hauls needs this peace of mind and real-time monitoring of every wheel. Even lets you see if the load is properly balanced by uneven heating on multi-axles setups! More

I always have a good experience with servicing my vehicles at Al Serra! Thank you vehicles at Al Serra! Thank you More

Got in on time and performed the requested services quickly and still got home before 5:00 PM! quickly and still got home before 5:00 PM! More

I am always treated with the utmost courtesy but Steve Pappas raised that bar! He not only treated me kindly but kept me informed of the progress regarding the repairs of my car. I truly appreciate the ki Pappas raised that bar! He not only treated me kindly but kept me informed of the progress regarding the repairs of my car. I truly appreciate the kindnesses shown by all your personnel. More