Al Piemonte Ford
Melrose Park, IL
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This is an edit to my previous review: Reading at my original review, I can't help to state the fact, I have too many grammatical mistakes. Almost embarrassing but it happens when you are angry. The rea original review, I can't help to state the fact, I have too many grammatical mistakes. Almost embarrassing but it happens when you are angry. The reason for my edit of this review is that I received a call last week from the Service Manager at Al Piemonte. He wanted to know what happened the day of the service and apologize for my wait time and other inconveniences. He was a very nice guy and wanted to make it up to me in the best of his ability, which I accepted. Today I received an apologie with a numerical value in the mail. I am happy they showed concerned about making their customers happy. Hope this edit services them well and they get more customers because at the end, I am happy by using them. Thank you. More
My car buying experience was perfect. From start to finish I don't have one complaint. My salesman Jason was awesome. I wasn't in the market to buy anything, I was going to have a key made, Jason asked finish I don't have one complaint. My salesman Jason was awesome. I wasn't in the market to buy anything, I was going to have a key made, Jason asked if he can help me I told him why I was there after talking for a few minutes he told me about the rebates and the other incentives that were available. I told Jason that my credit wasn't the best and before I knew it I was test driving my new Focus and I couldn't be happier. Jason went above and beyond my expectations and the way he treated me, made me feel important never treated me like I was just a number. He actually cared, I purchased cars in the past and I was never treated as well as I was at Al Piemonte Ford. Thank You Jason for such a great experience I will definetly reccomend you to anyone I know looking for a new vehicle. If you are looking for a new car and want to be treated with respect and work with a salesman that actually listens to what you want and not trying to rush you out to get to the next customer I definetly reccomend you go see Jason at Al Piemonte Ford More
I went into your dealership not really knowing if or how I would get the vehicle I was looking for but Martin Dobski helped me out and I left with agreat Ford Escape. I would get the vehicle I was looking for but Martin Dobski helped me out and I left with agreat Ford Escape. More
I went to Al Piemonte Ford in search of a used car for my mother. We were quickly welcomed by Martin who was one of the salesmen. He was very friendly and made sure he was accommodating our needs & wants. We mother. We were quickly welcomed by Martin who was one of the salesmen. He was very friendly and made sure he was accommodating our needs & wants. We already did some research on what we were looking for, and he showed us some options that he thought we would like. He was never pushy, and understood that we were on a budget. He asked questions to understand, and made it clear he would only sell us a car that was up to his and our standards. We both came to the conclusion that we needed more of a premium car, and he made it affordable for me to get my mom a car that was perfect for her needs. The process was fast, and everyone who helped us did a great job. I would highly recommend anyone who is in search of a used or new car at a fair price should stop by this dealership. I was not expecting to buy a car that day, but customer service is extremely important to me, and Martin went above and beyond to make this car buying experience wonderful. More
Scott Caldwell was a pleasure to deal with. He is very knowledgeable when it comes to the various features on the cars. Compared to other dealers in the area, Al Piemonte has a great selection of vehicle knowledgeable when it comes to the various features on the cars. Compared to other dealers in the area, Al Piemonte has a great selection of vehicles, making it very easy to find exactly what you want. More
I went into the Al Piemonte dealership as a first time buyer looking for a car that was affordable, nice, and reliable. I was welcomed by George Nano at the door and I told him what I was looking for and buyer looking for a car that was affordable, nice, and reliable. I was welcomed by George Nano at the door and I told him what I was looking for and he promptly looked for a car option that fit my budget, my needs, and my wants. I could not be happier with my purchase. And I am extremely grateful with George's help and diligence in getting me the best deal possible. He really took care of me. He has excellent customer service and without a doubt I will be coming to him for my next car purchase. I will be highly recommending George to my family and friends when they are looking for a car because they will not be in better hands than with him. More
Our experience with George was great! He was really friendly and informative. Showed us all features and perks. Took us for a test drive in the perfect area needed to test the kind of truck we wanted. friendly and informative. Showed us all features and perks. Took us for a test drive in the perfect area needed to test the kind of truck we wanted. Once we decided to move forward, he checked in on us through the whole paperwork progress. Made sure we didn't need anything while waiting. Walked us out when all signed and done and even waived us goodbye as we left your lot. My husband I are were really happy and will recommend people to go see George in the future. More
My salesman was very professional at all time and worked with me to get the car I wanted at a price I was comfortable with. He worked with me on selecting the car, price, financing, and the trade-in. His with me to get the car I wanted at a price I was comfortable with. He worked with me on selecting the car, price, financing, and the trade-in. His outgoing personality made the entire experience pleasant and I would recommend George and the dealership. More
I bought my Ford Explorer from Al Piemonte and it was a seamless experience. Lanell was my salesperson and he was low pressure yet very informative. Lanell understood my point of view and was able to not o seamless experience. Lanell was my salesperson and he was low pressure yet very informative. Lanell understood my point of view and was able to not only find me the perfect vehicle but also show me several other options that fit my needs. Every step of the way from Sales to Financing - Al Piemonte Ford made the car buying experience a pleasurable one. More
Not your typical car sales people, they are kind, considerate and very knowledgable. They treat you like a human being making an important decision, not a means to a commission check, helping and gu considerate and very knowledgable. They treat you like a human being making an important decision, not a means to a commission check, helping and guiding you to make the right decision for you. We were not rushed into anything and felt incontroll of the negotiation all the way. Excellent people to deal with, this is the second car I have purchased here and wil be the first place I come if I ever want to buy another. More