Al Piemonte Ford
Melrose Park, IL
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George, as well as the rest of the staff, were friendly and helpful! I was referred by a family memember and I am glad I went with this delearship. From start to finish George was professional and honest. and helpful! I was referred by a family memember and I am glad I went with this delearship. From start to finish George was professional and honest. I would absolutely recommend this dealership for those of you looking for great customer service and a reliable car. Thank you again George for helping me find a car that I love! I will be sending referrals your way! - Jessica More
My fiancé and I were in the market for a new car after a recent car accident. We went car shopping at the local dealerships and noticed two Chrysler 200's in the Al Piemonte Ford lot. We walked in a after a recent car accident. We went car shopping at the local dealerships and noticed two Chrysler 200's in the Al Piemonte Ford lot. We walked in and were immediately greeted by George Nano. We expressed an interest in the 300's and he immediately began selling the higher priced one, even though I was skeptical of the $3000 price difference. I didn't believe an 8000 mile difference was worth a $3000 price difference, especially when there was only one set of keys between the two of us. He insisted that he would get the other set "come xxxx or high water", and he would throw in floor mats for free. After a reluctant decision to take the higher priced car, I've tried to get a hold of George several times over the course of the past six weeks, by phone and in person, and got no response. Not a message, not a call, NOTHING. After having to leave the car on New Year's Eve at the in-laws, we found out just how important the second set of keys were when we had to make crazy arrangements to pick the car up as I had the only set of keys and was away from home (in my truck). I realized that it had already cost me more in time tracking down the absentee salesman than if I had just paid for another set of keys. I guess he figured I wasn't his problem once finance took over, as long as he got the sale. I recommend you avoid this place with their high-pressure tactics and false promises. Shame on you, George Nano!!! More
George helped me purchase a new Fusion. He was helpful, friendly and made the whole experience painless. I would highly recommend looking for George at Al Piemonte when buying a new car. friendly and made the whole experience painless. I would highly recommend looking for George at Al Piemonte when buying a new car. More
Our beloved 2005 Escape died, and we had it towed to Al Piemonte. It turned out it could not be fixed, so we went in to test drive a new Escape. Our salesperson, Jason, was very nice. We test-drove a ne Piemonte. It turned out it could not be fixed, so we went in to test drive a new Escape. Our salesperson, Jason, was very nice. We test-drove a new Escape, and Jason ran some numbers on a new one for us. We told him we weren't looking to buy today, especially because a new Escape was a little out of our price range. He took the time to search the on-site inventory for a demo-model, and happened to find a used 2014 Escape with super-low miles. Jason ran several numbers for us, and gave us plenty of time to walk around and talk about it and didn't pressure us to make a snap decision or make us feel guilty for wanting to take a little time to talk about it. We test-drove the used model on the highway, and decided to take it. Because it was used, we got a good price on it, and the dealership threw in a free remote start and a few oil changes. The only slight negative was that we ended up financing through Ford, and I felt that we were sort of rushed through that process without all the options being explained thoroughly. They explained all the terms and our monthly payment amounts and everything, but compared to the time we took with everything else, that aspect felt a little rushed. Overall, Jason was very friendly and personable, and didn't pressure us to make a decision we weren't ready for. The dealership was also willing to work with us to roll the diagnostics bill from the service department into the purchase of the new car. Everyone we talked to was very friendly and helpful, including the service department (I spoke to Jessica daily while my old car was being diagnosed in their shop). We definitely had a positive experience with Al Piemonte. More
I like Ford products and their salesmanship. Plus our Sales Rep George Nano has such a confident personality, I've never been more happier coming in and purchasing the new 2014 Ford Escape. Thanks again, Sales Rep George Nano has such a confident personality, I've never been more happier coming in and purchasing the new 2014 Ford Escape. Thanks again, Al Piemonte Ford. More
George was one of those sales people who is always moving. He is a young man with a lot to do. I like that in a salesman. we used to call it 'hustle'. George couldn't have been nicer to me and my 90-y moving. He is a young man with a lot to do. I like that in a salesman. we used to call it 'hustle'. George couldn't have been nicer to me and my 90-year-old mother. He negotiated a good price for the car I wanted to buy, but I was not quite ready to buy. After a few days, I came back to the dealership and bought the car. George was still moving and kept his word to get us out ASAP. More
Great service from the moment they greet you at the door to the moment you drive away in your new car. so happy with my purchase at Al Piemonte Ford. to the moment you drive away in your new car. so happy with my purchase at Al Piemonte Ford. More
The sales process was a bit long (the salesman talked more than necessary) about 3 hours but I have been told this is normal but if we could cut to the chase it would be a better experience. more than necessary) about 3 hours but I have been told this is normal but if we could cut to the chase it would be a better experience. More
George was a great salesman. He helped me find a car that was within my budget. He was very friendly and informative. He helped me make a wise decision on what car to buy. I would definitely recommend to oth was within my budget. He was very friendly and informative. He helped me make a wise decision on what car to buy. I would definitely recommend to others. More
Wonderful experience for a first time car buyer. Went in with what I wanted to spend a month and put down, they gave me multiple options and didn't try to push anything else. I love my new 2014 escape! with what I wanted to spend a month and put down, they gave me multiple options and didn't try to push anything else. I love my new 2014 escape! More