Al Piemonte Ford

Friendly employees I arrived at 12pm to purchase a new 2015 Escape. I expected it to be a quick and fast process, I meet Lanell who was very friendly. I did mention to L I arrived at 12pm to purchase a new 2015 Escape. I expected it to be a quick and fast process, I meet Lanell who was very friendly. I did mention to Lanell I had been communicating with Jason online about some 2015 escapes. Unfortunately Jason was unavailable at the time. So Lanell had a salesman David take care of me I mentioned to Lanell I needed to be in and out as soon as possible it was my only day off of work and I had errons to run. David was a great salesman but all the personal stories were a bit much. After an hour of hearing his stories my daughter was hungry so I mentioned to David that I needed to go by my daughter some food she was hungry and I wasn't sure how much longer David would be. So David offered to drive us to McDonald's on the way David almost gets into an accident thank god it was not busy or rush hour because after David hit the brakes we ended up in half of the intersection when the light was green for the on coming traffic. When we get back to al Piemonte ford I was ready to go my daughter was scared from the incident and she was upset I did not even get to test drive my new car before purchasing the Escape my heart was still beating so fast from the incident earlier that I did not want to get in the escape and test drive it with David. Mark in financing was awesome mark had me in and out of financing in 5 minutes that was the quickest process in my whole experience at Al Piemonte ford. David is a great salesman with the exception of all his stories and almost getting into a car accident on our way to McDonald's. I arrived at 12pm and ended up leaving at 4:20pm David you are a very nice person but you need to cut the conversations short to be honest I almost walked out because I was getting annoyed with all the stories...... More

Appreciated the great customer service provided.!!! Al Piemonte Ford provided excellent customer service. This was a smooth transaction, on day 2 they had all the paper work and car ready for delivery. Al Piemonte Ford provided excellent customer service. This was a smooth transaction, on day 2 they had all the paper work and car ready for delivery. Everyone was friendly and hands on when needed. Walked in looking for a used car but after meeting with Sales-David it led to a brand new 2015 Ford Focus. Thank You More

I truly appreciated my second purchase!!! My Salemen actually seemed like a friend. Walking, looking for just what I wanted!:HE FOUND IT! Secondly Mark, Finance Dept, told me two years ago, " My Salemen actually seemed like a friend. Walking, looking for just what I wanted!:HE FOUND IT! Secondly Mark, Finance Dept, told me two years ago, "If I can help you again, please come back." So, I remembered his very words, and I'm PROUD to say, I just purchased my SECOND purchase from your Dealership! Courteous, helpful, straight talk!!! Thanks again to Mark, Finance & Mike, Salesman! Class act! 100%!! Linda Richardson. I L?VE FORD! #ForLife! ? More

Excellent Experience Al Piemonte Ford was easily the greatest car dealership experience I have had. Salesman C.T. and Sales Manager Lanell delivered a wonderful experience Al Piemonte Ford was easily the greatest car dealership experience I have had. Salesman C.T. and Sales Manager Lanell delivered a wonderful experience that led to the sale of my brand new 2015 Ford Focus SE. Wonderful car that gives me the same feeling as the first time I sat in it at the lot. I will always be a Al Piemonte Ford customer. More

Car Purchase This was the most painless and smoothest car buying experience I have ever had. The people are friendly and willing to work around your circumstance. This was the most painless and smoothest car buying experience I have ever had. The people are friendly and willing to work around your circumstance. More

George is the Best! I was in need of a car because my 96' Ford Contour needed work costing more than the value of itself. I began the search looking online and other deal I was in need of a car because my 96' Ford Contour needed work costing more than the value of itself. I began the search looking online and other dealerships. After a terrible experience at a dealership near my house, I decided to check out AL Piemonte Ford (A family friend recommended it). From the moment my Mom and I drove up, we were taken care of by George Nano. George checked my credit and budget first, instead of showing me cars out of my range. Not only did I have great service, I was able to get a car better than what I imaged I could get for my budget. I did not feel pressured to make any decisions on the spot. I felt comfortable and as if my decisions were valued. The process of buying a car is not very fast, however, George was constantly making steps to keep the process moving! We were in an out of there in no time! I am VERY pleased with my car shopping experience with George and Al Piemonte, I definitely recommend avoiding the other dealerships and startand end with Al Piemonte, Ask for George! :) More

The best sales man on the planet I promise you, this is no hipe. The person did exacatly what he said. I never had an honest sale person, or should I say a car sale person in my lif I promise you, this is no hipe. The person did exacatly what he said. I never had an honest sale person, or should I say a car sale person in my life. This guy is honest, I kid you not! He did exactly as he promise. His name is Leneal, at Al piemont in Melrose Park. A matter of fact the whole place was great. If I were you, and looking for a car. I would only buy a car from Al Piemonte, in Melrose Park, il. They are the real deal. I am so happy with my vehicle. Thank you Al Piemonte, and the sale men Leneal & Jason. God Bless you. A greatful customer. More

Buying a car sucks........unless!! First off I'm not a "planted" reviewer. I'm a real customer that DID purchase a car from Al Piemonte Ford. Very sorry to hear Al has left us!! Al Pie First off I'm not a "planted" reviewer. I'm a real customer that DID purchase a car from Al Piemonte Ford. Very sorry to hear Al has left us!! Al Piemonte has been left in very good hands. No hassle buying my car at all. If they have wiggle room to give you a deal they will. Yes their May be some things to work out as you talk with them and fine tune your deal but I found that they were fare and willing to talk about anything they could possibly do to make me happy. Meeting in the middle and slightly leaning in your favor is what they want. Everyone has to make money to survive but repeat customers is the name of the game and these guys did what it took to earn that. They have the biggest inventory that you will find and if that's not a good enough reason to at least go their and see what's up then good luck. One stop shopping at Al Piemonte for sure. Ask for Lanell Grey. MGR. More

return customer No more needs to be said. I am a return customer! I buy American!!! I would refer this dealership to family and friends.I wouldnt come back if I ha No more needs to be said. I am a return customer! I buy American!!! I would refer this dealership to family and friends.I wouldnt come back if I had a bad expeirience to begin with. More