Al Piemonte Chrysler Dodge Jeep Ram - Service Center

We bought our Van from here with an extended warranty. We have had multiple bad experiences. IF....they find a problem, it’s never covered by the warranty. The costumer service is awful! We have had multiple bad experiences. IF....they find a problem, it’s never covered by the warranty. The costumer service is awful! More

Every time I come in, I am treated with respect. I’m not just a person dropping off a car. The best part is they explain everything in details and tell me what I have to get done and give me options on thin just a person dropping off a car. The best part is they explain everything in details and tell me what I have to get done and give me options on things that will soon need to get done. So you feel taken care of. Not just forced into a decision. More

I waited almost two hours to get an ‘express’ oil change and was charged $97. Never going back...and I have purchased three cars from them in the last fourteen years. No more. and was charged $97. Never going back...and I have purchased three cars from them in the last fourteen years. No more. More

we brought our jeep in for service the service team did a great job . Eva answered all my questions and called me with daily updates on the repair. we bought our jeep at this dealer 7 years ago and have been great job . Eva answered all my questions and called me with daily updates on the repair. we bought our jeep at this dealer 7 years ago and have been very please by the team the whole time. More

Great service, great people that always do right by the customer. We have been a customer for over 30 years and will continue to be in the future. customer. We have been a customer for over 30 years and will continue to be in the future. More

Really great service. They addressed my issue and made everything very easy. I will recommend this dealer service to all of my friends and family! everything very easy. I will recommend this dealer service to all of my friends and family! More

Great services George is always courteous and professional. He is one of the reasons I return for service at Chrysler of Crystal Lake for all my automobile repairs. George is always courteous and professional. He is one of the reasons I return for service at Chrysler of Crystal Lake for all my automobile repairs. More

I was greeted immediately after pulling into service are by a very courteous young man , who then checked me in . After I was offered a fresh cup of coffee I waited for no more than 40 minutes for what I wa by a very courteous young man , who then checked me in . After I was offered a fresh cup of coffee I waited for no more than 40 minutes for what I was told would be an hour job. Was sent on my way after the car was washed, a good start to my day. Thank you very much More

Nice. They fixed with software upgrades and my sliding doors stopped rattling and flying open after being closed. Thanks for doing this at a walk In doors stopped rattling and flying open after being closed. Thanks for doing this at a walk In More

Very happy to use Crystal Lake Jeep for my service needs. Gary, Sal, and the folks there are very attentive to helping me keep my Jeep in top shape. Great service. Gary, Sal, and the folks there are very attentive to helping me keep my Jeep in top shape. Great service. More