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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
638 Reviews

638 Reviews of Al Piemonte Buick GMC - Service Center

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September 04, 2024

Nice staff, Great customer area,nice show room. Easy to get to. Love the service department. More

by MTONYMILLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Sep 05, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Al Piemonte Buick GMC. Our team takes pride in providing great service, and we're glad you enjoyed our customer area and showroom. We appreciate your support and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 01, 2024

Not sure that the fix for my rear hatch light sensor worked. Will talk to Neil next week to see if it is me or if the new sensor is still not working. More

by TNBBURKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil
Sep 04, 2024 -

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand your concern about the rear hatch light sensor, and we appreciate you bringing it to our attention. Please feel free to reach out to us, as we want to ensure everything is working perfectly for you. At Al Piemonte Buick GMC, your satisfaction is our priority, and we are here to help. The Al Piemonte Buick GMC Team 888-851-4025

September 01, 2024

It is always a pleasure going to the GMC dealership. Personal easy to speak to. More

by TONY.HERNANDEZ7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Sep 04, 2024 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that your visits to Al Piemonte Buick GMC are always a pleasure and that our team is easy to communicate with. We appreciate your support and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 29, 2024

It was my first visit to this dealership. The staff was extremely helpful, accommodating and courteous. I was lucky and the part I needed was in, and I was done sooner than expected. More

by ANASTASIABERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 30, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first visit to Al Piemonte Buick GMC was a positive experience. It's great to know that our staff was helpful and that you were able to get the part you needed quickly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 28, 2024

I went to have my oil changed and my tires rotated. I’m on my way home. I checked the air pressure for each tire on my information panel and all four tires had different air pressure. You would think t More

by SRATZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Aug 30, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the tire air pressure after your recent oil change and tire rotation at Al Piemonte Buick GMC. We understand the importance of ensuring all service aspects are completed to your satisfaction. Your comments help us strive for excellence. If you have further concerns or would like to discuss this matter, please feel free to reach out to us directly. Thank you for choosing Al Piemonte Buick GMC. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 22, 2024

Always professional and spends the time to explain the needed service and options. Service is always completed accurately More

by ZUEHLKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Aug 23, 2024 -

Al Piemonte Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about the professionalism and thorough explanations provided at Al Piemonte Buick GMC. It's wonderful to hear that you find our service to be accurate and informative. We look forward to seeing you again for your future service needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 21, 2024

Service met my expectation and associate Todd most helpful with the maintenance needed for my car. More

by ROBERT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Todd was able to assist you effectively with your car's maintenance at Al Piemonte Buick GMC. We appreciate your positive feedback and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 21, 2024

The gentleman who assisted me was extremely kind and helpful . In addition, helping me understand what maintenance is required for my vehicle per milage and years. More

by JALONZO0710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We at Al Piemonte Buick GMC are thrilled to hear that our team provided you with kind and helpful assistance, especially regarding the maintenance of your vehicle. We are committed to ensuring our customers feel informed and supported. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 21, 2024

Really help full with my visit and pleased with the job they did on my gmc truck More

by CHAVEZ_ULISSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Aug 23, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We at Al Piemonte Buick GMC are thrilled to hear that you had a great experience during your visit and that you're pleased with the work done on your GMC truck. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 14, 2024

Todd was Amazing, I sent my daughters to take the car in and he mad them feel comfortable, called me with all the details. Great job. More

by MITTMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Aug 15, 2024 -

Al Piemonte Buick GMC responded

We truly appreciate your kind words about your experience at Al Piemonte Buick GMC. It's wonderful to hear that you felt comfortable entrusting your daughters to us and that Todd provided excellent service. We look forward to helping you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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