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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
649 Reviews

649 Reviews of Al Piemonte Buick GMC - Service Center

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October 19, 2024

Everything was fine just takes a while it was pretty crowded so I had to wait but no problem More

by KIMBRUN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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Oct 22, 2024 -

Al Piemonte Buick GMC responded

Thank you for your feedback! We appreciate your understanding regarding the wait time during your visit to Al Piemonte Buick GMC. We strive to provide excellent service, even during busy times. If you have any further concerns or questions, feel free to reach out. We hope to see you again soon! The Al Piemonte Buick GMC Team 888-851-4025

October 17, 2024

Awesome service very reliable Marco Todd Rich make you feel like your part of their b family!!! More

by notredametg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Report | Print
Oct 19, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience with us at Al Piemonte Buick GMC. It's great to know that Marco, Todd, and Rich made you feel like part of our family. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 16, 2024

Service at this facility is excellent. I highly recommend this dealership for service. Todd in service is always very pleasant and helpful. More

by JHARO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you received at Al Piemonte Buick GMC. It's great to hear that Todd provided you with pleasant and helpful service. We look forward to welcoming you back for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 13, 2024

Good dealership & still waiting on parts to complete repairs, hopefully by the end of this month? More

by RAUGUSTYN99
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Oct 15, 2024 -

Al Piemonte Buick GMC responded

Thank you for your review! We appreciate your understanding as you wait for the parts needed to complete your repairs. We are committed to keeping you informed and hope to have everything resolved by the end of the month. If you have any questions or need assistance in the meantime, please feel free to reach out to us at Al Piemonte Buick GMC. Thank you for choosing us! The Al Piemonte Buick GMC Team 888-851-4025

October 10, 2024

Todd made sure I understood what the repairs were for and why they were needed with out pressure . He was very personable. More

by RTAU66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience at Al Piemonte Buick GMC. It's great to know that our team, especially Todd, was able to explain the repairs thoroughly and make you feel comfortable. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 05, 2024

I was very satisfied with my service visit. Todd took very good care of me and I really appreciate that. The tech, Victor, services my car at every visit, and does an outstanding job. I will More

by HANSEN.CHERYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Al Piemonte Buick GMC responded

Thank you for your feedback. We’re thrilled to hear that you were satisfied with your service visit and that Todd and Victor took great care of you. We appreciate your comments about the alignment and the entry system to the service department; your insights are valuable to us as we strive to improve. We hope to see you again at Al Piemonte Buick GMC for your next service visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 29, 2024

Very professional, caring, concerned & very helpful on getting the best deal & car you love also enjoy More

by MEAT7012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Oct 01, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you found our team at Al Piemonte Buick GMC to be professional and caring. Our goal is to ensure you get the best deal on a car you love. We appreciate your support and look forward to helping you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 28, 2024

They were very helpful and were able to fix my issue in a timely manner. More

by MAREK1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Sep 30, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that our team at Al Piemonte Buick GMC was able to assist you promptly with your issue. Your satisfaction is important to us, and we look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 28, 2024

He's very good and efficient and keeps the customer informed on what's going on with your vehicle. More

by JEFFERYHILLERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Sep 30, 2024 -

Al Piemonte Buick GMC responded

Thank you for your positive feedback! We’re glad to hear that you had a great experience with us at Al Piemonte Buick GMC. Keeping our customers informed is very important to us, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 28, 2024

People are extremely pleasant. Willing to talk about subjects other than vehicles or sales.Actually seem interested in what you have to say. More

by BMVANKO134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
Report | Print
Sep 30, 2024 -

Al Piemonte Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear that you found our team at Al Piemonte Buick GMC to be pleasant and genuinely interested in your thoughts. Building relationships with our customers is very important to us. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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