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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
638 Reviews

638 Reviews of Al Piemonte Buick GMC - Service Center

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October 17, 2024

Awesome service very reliable Marco Todd Rich make you feel like your part of their b family!!! More

by notredametg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
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Oct 19, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience with us at Al Piemonte Buick GMC. It's great to know that Marco, Todd, and Rich made you feel like part of our family. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 16, 2024

Service at this facility is excellent. I highly recommend this dealership for service. Todd in service is always very pleasant and helpful. More

by JHARO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you received at Al Piemonte Buick GMC. It's great to hear that Todd provided you with pleasant and helpful service. We look forward to welcoming you back for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 13, 2024

Good dealership & still waiting on parts to complete repairs, hopefully by the end of this month? More

by RAUGUSTYN99
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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Oct 15, 2024 -

Al Piemonte Buick GMC responded

Thank you for your review! We appreciate your understanding as you wait for the parts needed to complete your repairs. We are committed to keeping you informed and hope to have everything resolved by the end of the month. If you have any questions or need assistance in the meantime, please feel free to reach out to us at Al Piemonte Buick GMC. Thank you for choosing us! The Al Piemonte Buick GMC Team 888-851-4025

October 10, 2024

Todd made sure I understood what the repairs were for and why they were needed with out pressure . He was very personable. More

by RTAU66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience at Al Piemonte Buick GMC. It's great to know that our team, especially Todd, was able to explain the repairs thoroughly and make you feel comfortable. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 05, 2024

I was very satisfied with my service visit. Todd took very good care of me and I really appreciate that. The tech, Victor, services my car at every visit, and does an outstanding job. I will More

by HANSEN.CHERYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Al Piemonte Buick GMC responded

Thank you for your feedback. We’re thrilled to hear that you were satisfied with your service visit and that Todd and Victor took great care of you. We appreciate your comments about the alignment and the entry system to the service department; your insights are valuable to us as we strive to improve. We hope to see you again at Al Piemonte Buick GMC for your next service visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 29, 2024

Very professional, caring, concerned & very helpful on getting the best deal & car you love also enjoy More

by MEAT7012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Oct 01, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you found our team at Al Piemonte Buick GMC to be professional and caring. Our goal is to ensure you get the best deal on a car you love. We appreciate your support and look forward to helping you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 28, 2024

They were very helpful and were able to fix my issue in a timely manner. More

by MAREK1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Sep 30, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that our team at Al Piemonte Buick GMC was able to assist you promptly with your issue. Your satisfaction is important to us, and we look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 28, 2024

He's very good and efficient and keeps the customer informed on what's going on with your vehicle. More

by JEFFERYHILLERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Sep 30, 2024 -

Al Piemonte Buick GMC responded

Thank you for your positive feedback! We’re glad to hear that you had a great experience with us at Al Piemonte Buick GMC. Keeping our customers informed is very important to us, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 28, 2024

People are extremely pleasant. Willing to talk about subjects other than vehicles or sales.Actually seem interested in what you have to say. More

by BMVANKO134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
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Sep 30, 2024 -

Al Piemonte Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear that you found our team at Al Piemonte Buick GMC to be pleasant and genuinely interested in your thoughts. Building relationships with our customers is very important to us. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 18, 2024

Al Piemonte Buick GMC Has been my go to since the day I purchased my vehicle. Todd, my service advisor has been very helpful from day one. Let’s not forget about the mechanics. They are the ones behind- More

by g.ruggieri1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Al Piemonte Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Al Piemonte Buick GMC since your vehicle purchase. It's fantastic to hear that Todd and our mechanics have consistently provided you with excellent service. We take pride in our team's dedication to ensuring your vehicle is well taken care of. We look forward to seeing you again for your future service needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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