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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
649 Reviews

649 Reviews of Al Piemonte Buick GMC - Service Center

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October 30, 2024

2nd time at there mechanic service they said tge issue is fixed. Then I take a uber 45 mins to pick up my truck and problem isn't fixed. Really annoying taking Uber back an forth an never have a loaner for m More

by DAVIDGAR1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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Nov 01, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to make arrangements only to find that the issue with your truck is still unresolved. At Al Piemonte Buick GMC, we aim for the highest standards in our service, and we appreciate your feedback as we work to improve. We encourage you to reach out to us directly so we can look into this matter further. Thank you for your understanding, and we hope to resolve this for you soon. The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

First oil change. Service was very good. Friendly staff. Checked out an issue I had, assured me everything checked out and was up to date. More

by CFSTEFFENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Nov 02, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first oil change at Al Piemonte Buick GMC went smoothly and that our friendly staff could assist you with your concerns. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

I would highly recommend this location. The service was quick and the team was very professional. More

by RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Nov 02, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We appreciate your recommendation and are thrilled to hear that you found our service quick and our team professional. At Al Piemonte Buick GMC, we strive to provide the best experience possible. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

They worked quickly and got the jobe done. I do wish they would have told me the left side caliper should have been replaced since now my truck pulls to the left. More

by CTAM1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Nov 02, 2024 -

Al Piemonte Buick GMC responded

Thank you for your feedback. We appreciate your comments about the quick service you received at Al Piemonte Buick GMC. I understand your concern regarding the left side caliper not being replaced and the pulling issue with your truck. Please feel free to reach out to us directly so we can address this situation and ensure your truck is performing at its best. Thank you for choosing Al Piemonte Buick GMC! The Al Piemonte Buick GMC Team 888-851-4025

October 27, 2024

Very friendly and professional me gusta que haces tu cita para el mantenimiento y te mandan reminders, the waiting area es muy amplia y comoda More

by LOLISEXCEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Rose
Report | Print
Oct 29, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate the friendly and professional service at Al Piemonte Buick GMC. It's great to know that you find our maintenance reminders helpful and that you enjoy our spacious and comfortable waiting area. We look forward to seeing you again for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 26, 2024

great service very friendly dealership got right to the point and had very nice experience More

by HOWARD310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the great service and friendly atmosphere at Al Piemonte Buick GMC. It's fantastic to hear that you had a nice experience with us. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 25, 2024

What do I saying had a oil and filter change that all I did it was good More

by SSSUPERSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Oct 28, 2024 -

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC for your oil and filter change! We're glad to hear that your experience was good. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 24, 2024

Great fast and super and always detailed on the repairs Todd always on point. Thanks More

by PAZ8A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Al Piemonte Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Todd and our team at Al Piemonte Buick GMC. It's great to hear that you had a fast and detailed experience with your repairs. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 23, 2024

Easy scheduling process and work was completed when promised. Will be returning to service my vehicle at this dealership. More

by Nick1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Oct 26, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had an easy scheduling process and that the work was completed as promised. We're looking forward to seeing you again at Al Piemonte Buick GMC for your next service visit! If you have any questions in the meantime, feel free to reach out. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 22, 2024

Todd is always a great to deal service tech to deal with and handle my vehicle. More

by sheuser492
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words about our service team! We’re thrilled to hear you had a great experience at Al Piemonte Buick GMC. Our technicians strive to provide excellent service, and it’s wonderful to know Todd made a positive impact on your visit. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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