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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
609 Reviews

609 Reviews of Al Piemonte Buick GMC - Service Center

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November 20, 2019

Todd was helpful and informative. Always an easy visit with service. Accurate and on time. Make you aware of service needed in future visits.Convenient and close to my office. More

by sstrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 20, 2019

Service Everyone is awesome. In an out within an hour. Explain exactly what the problem is and actually let you know if it's under warranty and if not what More

by CANSBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Webb
Dec 16, 2019 -

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 20, 2019

Eric did a great job. I was in and out as expected and happy with the service. I was not pushed into getting work done that I did not need like Howard use to do. More

by COLLETTIJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Salazar
Dec 16, 2019 -

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 17, 2019

having repairs done to my 2010 Acadia Everybody very knowledgeable and so informative about what was wrong with my vehicle here are a couple people I would like to recognize Eric and Gigi More

by SUEOGAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Salazar, Gigi Lopez
Dec 16, 2019 -

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 16, 2019

Quick and Clean Got my car after 50 minutes, new oil, wiper blades and a clean car in time for work. Much respect for Mr. Scola and Ms. Lopez who helped me out yester More

by JLOMNICKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giulano Scola, Gigi Lopez
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

Dec 16, 2019 -

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 16, 2019

A great deal. I have ordered several GMC trucks and have fantastic service on all of them and on accessories with no problems after that. In have a great respect for all of them. More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Corral
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 15, 2019

Great Customer Service I have yet to have anything but stellar customer service from this Buick Dealership. From the sales team to the service department, everyone is knowl More

by SVILIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 15, 2019

2 hours for an oil change...Really? I didn't have an appointment. Rep never told me a time frame, just took my keys and had me sign the work order. Waited for 2 hours for an oil change More

by joshbru3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea who my rep was
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 06, 2019

Quick Oil Change I was in and out within 30 minutes from the time I got there. The previous owner did not have service like this. I am happy that there is a new Buic More

by Lifelong Buick Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Salazar
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your oil change incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. -The Al Piemonte Buick GMC Team

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