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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
624 Reviews

624 Reviews of Al Piemonte Buick GMC - Service Center

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December 12, 2019

Always great with Howard and now great with Al Piemonte Went for oil change and semi-annual auto guard service. Todd very helpful. Good to see Joe Cardenas in the showroom. Everyone in service and the offi More

by lubamclay@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Howard , Ron Brown, Joe Cardenas
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 05, 2019

It was ok Previous owner had current newspapers available to read and usually had cookies to snack on and a selection of magazines and vehicle brochures. Having More

by DELORTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 04, 2019

windshield wiper I dropped in without an appointment to ask about rear windshield sprayer no working. They took my car right in and repaired it. Also I just got a new More

by COST07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m really not sure of the names of everyone who helped me, Lori Devega
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 03, 2019

Joe is great to work with and helps everything go smoothly. Great team at the dealership in service too. I totally trust them. On my third car from the dealership More

by Shootingstahr
Recommend Dealer
Yes
Employees Worked With
Joe Cardenas
Dec 03, 2019 -

Al Piemonte Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 03, 2019

Great auto service After having my car's tires rotated I noticed the steering was not quite right. Returned the next day and service remedied the problem. It was flawles More

by flococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Al Piemonte Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. -The Al Piemonte Buick GMC Team

December 03, 2019

ALWAYS GREAT SERVICE. Todd Froehlich always takes care of my car, even if I show up unannounced. I have always received excellant service from this shop in the past and it More

by KARENNILSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -The Al Piemonte Buick GMC Team

December 03, 2019

Friendly and Convenient The service personnel are very friendly and make getting service work done very convenient for me. So convenient that I even bring out other vehicles More

by mike3dextreme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gigi Lopez
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! -The Al Piemonte Buick GMC Team

December 03, 2019

Todd provided outstanding services as always. He is a Dynamic Services Todd provided quality, outstanding, timely and professional services from beginning to end Including the team that he works wit More

by SHIRLEYD12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gigi Lopez
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. -The Al Piemonte Buick GMC Team

December 02, 2019

Service visit review I was in with my husband on 11/30 for an oil change. At first I was very pleased with the service, Everyone was pleasant and we did not wait long. Ho More

by DAVIS5975
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Davis, we understand your frustrations and would like to do what we can to remedy the situation. Please reach out to me so we may begin to move forward in a positive direction. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 02, 2019

Perfect and painless Very happy with the service as usual, Todd is always the perfect gentlemen and very informative. He addresses all my concerns on my GMC Sierra and More

by NPECORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Hall - General Sales Manager (630) 832-9500