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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
609 Reviews

609 Reviews of Al Piemonte Buick GMC - Service Center

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December 03, 2019

ALWAYS GREAT SERVICE. Todd Froehlich always takes care of my car, even if I show up unannounced. I have always received excellant service from this shop in the past and it More

by KARENNILSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -The Al Piemonte Buick GMC Team

December 03, 2019

Friendly and Convenient The service personnel are very friendly and make getting service work done very convenient for me. So convenient that I even bring out other vehicles More

by mike3dextreme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gigi Lopez
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! -The Al Piemonte Buick GMC Team

December 03, 2019

Todd provided outstanding services as always. He is a Dynamic Services Todd provided quality, outstanding, timely and professional services from beginning to end Including the team that he works wit More

by SHIRLEYD12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gigi Lopez
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. -The Al Piemonte Buick GMC Team

December 02, 2019

Service visit review I was in with my husband on 11/30 for an oil change. At first I was very pleased with the service, Everyone was pleasant and we did not wait long. Ho More

by DAVIS5975
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Davis, we understand your frustrations and would like to do what we can to remedy the situation. Please reach out to me so we may begin to move forward in a positive direction. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 02, 2019

Perfect and painless Very happy with the service as usual, Todd is always the perfect gentlemen and very informative. He addresses all my concerns on my GMC Sierra and More

by NPECORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 30, 2019

GREAT !!! Will recommend. Everyone was great.Positive experience. Told them I was short on time.They had me out if there in no time.THANKS again. More

by KENOHARA121821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of names
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 29, 2019

Gmc serria 1500 Was in an out in no time. Very nice people in service only took half the time I was told it would take comming back with my 04 denali More

by Dwelder
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Dec 03, 2019 -

Al Piemonte Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 24, 2019

Oil chabge I made An appointment for an oil change and still sat in the waiting room for 2 hours. A little ridiculous I’ll go somewhere else More

by MAEGHANN.FOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mauricio Corral
November 22, 2019

Great service Todd has always been attentive and courteous! I trust Todd to help me out with my car and the work is completed right the first time and in a timely m More

by goanngo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 22, 2019

Recent service Todd took great care of the service appointment, getting my car in and out quickly. I appreciate working with Todd through the years, knowing he will More

by midwstpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

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