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Al Piemonte Buick GMC - Service Center
Elmhurst, IL
623 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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623 Reviews of Al Piemonte Buick GMC - Service Center
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January 03, 2020
Great and fast service. No waiting when you drive in for service. Service advisor greets you when you get out of your car and starts to listen to your needs. No waiting when you drive in for service. Service advisor greets you when you get out of your car and starts to listen to your needs. More
by JKOSKIEWICZ
Verified CustomerEmployees Worked With
Gigi Lopez
December 29, 2019
GREAT customer service - honest, friendly, top rated I have been dealing with this dealership for many years and have never encountered a problem that couldn't be solved. I have complete faith and trust I have been dealing with this dealership for many years and have never encountered a problem that couldn't be solved. I have complete faith and trust in them and would recommend the sales staff as well as the service department to everyone. More
by bonnielogan898
Employees Worked With
December 27, 2019
Service Visit Great service visit. We knew this visit will take a couple of days. The service advisor had my loaner ready when I got there and the paperwork ready Great service visit. We knew this visit will take a couple of days. The service advisor had my loaner ready when I got there and the paperwork ready for my appointment as promised. He then kept me updated with status all along the way and made sure I felt comfortable with the updates. More
by DJM
Employees Worked With
December 25, 2019
Service My car has been serviced there twice for the same issue (timing exchange). I have the extended warranty on my car and they were reluctant about paying My car has been serviced there twice for the same issue (timing exchange). I have the extended warranty on my car and they were reluctant about paying for the same problem. I got a call from Tod that said my car was read but I would need a battery, He said something was draining the battery because it wouldn't start without a jump. I would need to buy a battery. Apparently there is still an issue with my car, I drove the car 1 block and it was knocking and shaking. I took it back to the dealer. I had no way home couldn't get a loaner because I didn't have my licence with me, The porter had to drive me home. Also I was told if I bought a new battery they would put it in free of charge. There is no way my car was test driven, More
by DLEXUS2
Employees Worked With
December 20, 2019
New teams is amazing! Todd held my hand through the whole service experience. My vehicle was clean and the seat was left where I left it. The coffee machine is pretty cool Todd held my hand through the whole service experience. My vehicle was clean and the seat was left where I left it. The coffee machine is pretty cool too. Didnt have cream or sugar tho...weird More
by JAKE.CHAMBERS
Employees Worked With
December 19, 2019
Service Dept. Review Todd always does a great job. He is friendly, efficient and very knowledgeable. I have great confidence in him and always request him when I need se Todd always does a great job. He is friendly, efficient and very knowledgeable. I have great confidence in him and always request him when I need service. I miss the periodic dealer coupons that used to be sent from Howard Buick. Every little bit helps. More
by HANSEN.CHERYL
Employees Worked With
December 18, 2019
Service Dave was an excellent help in explaining issues All items were handled promptly and professionally Everyone was friendly Would highly recommend thi Dave was an excellent help in explaining issues All items were handled promptly and professionally Everyone was friendly Would highly recommend this dealer to others More
by GBORDY44
Employees Worked With
Dave
December 13, 2019
Great experience I trust the service department to always perform quality work on my Regal. I have never been disappointed with any work that has been completed. The I trust the service department to always perform quality work on my Regal. I have never been disappointed with any work that has been completed. The service employees are always professional. More
by BROWNEYEDRN
Employees Worked With
December 12, 2019
Great customer service She was very informative and new her work. The time it took was less that the time she stated. She also walked me through the process of using rewards She was very informative and new her work. The time it took was less that the time she stated. She also walked me through the process of using rewards. More
by poe.charles
Employees Worked With
Gigi Lopez
December 12, 2019
Always great with Howard and now great with Al Piemonte Went for oil change and semi-annual auto guard service. Todd very helpful. Good to see Joe Cardenas in the showroom. Everyone in service and the offi Went for oil change and semi-annual auto guard service. Todd very helpful. Good to see Joe Cardenas in the showroom. Everyone in service and the office friendly and helpful too. Thanks. More
by lubamclay@yahoo.com
Employees Worked With
Other Employees :
Mark Howard , Ron Brown, Joe Cardenas
