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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
609 Reviews

609 Reviews of Al Piemonte Buick GMC - Service Center

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December 20, 2019

New teams is amazing! Todd held my hand through the whole service experience. My vehicle was clean and the seat was left where I left it. The coffee machine is pretty cool More

by JAKE.CHAMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Al Piemonte Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Al Piemonte Buick GMC Team

December 19, 2019

Service Dept. Review Todd always does a great job. He is friendly, efficient and very knowledgeable. I have great confidence in him and always request him when I need se More

by HANSEN.CHERYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Al Piemonte Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Al Piemonte Buick GMC Team

December 18, 2019

Service Dave was an excellent help in explaining issues All items were handled promptly and professionally Everyone was friendly Would highly recommend thi More

by GBORDY44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 27, 2019 -

Al Piemonte Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Al Piemonte Buick GMC Team

December 13, 2019

Great experience I trust the service department to always perform quality work on my Regal. I have never been disappointed with any work that has been completed. The More

by BROWNEYEDRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 12, 2019

Great customer service She was very informative and new her work. The time it took was less that the time she stated. She also walked me through the process of using rewards More

by poe.charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gigi Lopez
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 12, 2019

Always great with Howard and now great with Al Piemonte Went for oil change and semi-annual auto guard service. Todd very helpful. Good to see Joe Cardenas in the showroom. Everyone in service and the offi More

by lubamclay@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Howard , Ron Brown, Joe Cardenas
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 05, 2019

It was ok Previous owner had current newspapers available to read and usually had cookies to snack on and a selection of magazines and vehicle brochures. Having More

by DELORTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 04, 2019

windshield wiper I dropped in without an appointment to ask about rear windshield sprayer no working. They took my car right in and repaired it. Also I just got a new More

by COST07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m really not sure of the names of everyone who helped me, Lori Devega
Dec 16, 2019 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 03, 2019

Joe is great to work with and helps everything go smoothly. Great team at the dealership in service too. I totally trust them. On my third car from the dealership More

by Shootingstahr
Recommend Dealer
Yes
Employees Worked With
Joe Cardenas
Dec 03, 2019 -

Al Piemonte Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 03, 2019

Great auto service After having my car's tires rotated I noticed the steering was not quite right. Returned the next day and service remedied the problem. It was flawles More

by flococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Al Piemonte Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. -The Al Piemonte Buick GMC Team