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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
609 Reviews

609 Reviews of Al Piemonte Buick GMC - Service Center

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February 04, 2020

I was very concerned when Al Piemonte took over the dealership. I have to say, I have seen all positive changes & plan to use them for service & eventually another vehicle. More

by BLTIPP
Recommend Dealer
Yes
Employees Worked With
Joe Cardenas
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Al Piemonte Team

February 04, 2020

fast and professional very happy with the service and everyone that I have dealt with, the repair was quick and now everything is working like new in my used van More

by LISALOUFITZPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lori Devega, Gigi Lopez
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Team

February 03, 2020

David is awesome! Quick oil change happened and then they even washed my car for me before giving it back. Thank you for the service! More

by jemjam
Recommend Dealer
Yes
Employees Worked With
David
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Al Piemonte Team

February 02, 2020

In and out I came in for routine oil change and was advised to add fuel injector cleaning. This seems reasonable and the visit was not greatly extended, so I fee More

by 50 year GM driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Team

January 30, 2020

Cascada Service I worked with Todd in the Service Dept. at Al Piemonte Buick GMC. He did an excellent job! I will continue to go there for my service needs. More

by RDOWIARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Al Piemonte Buick GMC responded

We are pleased to hear that you had an excellent experience with Todd and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Al Piemonte Team

January 25, 2020

Friendly Service I called late on a Friday morning to see if I could get an oil change in the afternoon, I dropped my car off around noon and the Service person Gigi w More

by JZUCCARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gigi Lopez
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you for taking the time to submit this feedback. We take pride in our friendly and prompt service and will be happy to hear that you left Al Piemonte Buick GMC satisfied. We look forward to working with you again. Sincerely, The Al Piemonte Team

January 25, 2020

Every nice people help me with my car would buy from them again with the people that’s there now Martha a williams thank you for helping me with my car More

by MARTHA5726
Recommend Dealer
Yes
Employees Worked With
Eric Salazar
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you for taking the time to submit this feedback. We take pride in our friendly and prompt service and will be happy to hear that you left Al Piemonte Buick GMC satisfied. We look forward to working with you again. Sincerely, The Al Piemonte Team

January 24, 2020

the best The best service team around. My car lights all started to blink, overheateing? not sure what was going GiGI calmed me down , set up a tow , loaner ca More

by Bet399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Devega, Gigi Lopez
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you for taking the time to submit this feedback. We take pride in our friendly and prompt service and will be happy to hear that you left Al Piemonte Buick GMC satisfied. We look forward to working with you again. Sincerely, The Al Piemonte Team

January 20, 2020

Fast, friendly and knowledgeable service with a comfortable waiting area that includes free WiFi and coffee. Free ride to home or work if needed. Most work comes with a limited guaranteed More

by POPPACAS
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Team

January 19, 2020

Professional Service at its Best As always, the repairs were performed in a timely manner. The highly skilled Technicians completed the the repair beyond our expectations. As we drove More

by CAMELOTKV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gigi Lopez, Joe Cardenas
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Team

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