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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
609 Reviews

609 Reviews of Al Piemonte Buick GMC - Service Center

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March 07, 2020

Gigi and Lisa at the service department are the best , yesterday I drop off my Car because check engine light was on and the time I get to the dealership my courtesy car was ready to go I never see any More

by GPISANI72
Recommend Dealer
Yes
Employees Worked With
Lisa , Michael Hall, Gigi Lopez, Ron Brown
March 04, 2020

Happy with service My car was so clean and shiny I had to check my license plate to be sure it was my car It took a little longer than I expected but it was worth it More

by suemajczan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Salazar
Mar 06, 2020 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Team

March 01, 2020

Great service Todd is very courteous. Service is outstanding and very knowledgeable. Goes above and beyond for customers. Been going here for service for a long t More

by STEPHEN.LESNIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 06, 2020 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Team

February 29, 2020

Great service and always quick and ready to help! Thank you for always giving me such great service and helping me get the best price More

by PERFUMEGAL7
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Al Piemonte Buick GMC responded

Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Team

February 29, 2020

A bit long for an oil change and tire rotation at one hour and a half, but Gigi did make the experience great and kept me informed! More

by cinpete
Recommend Dealer
Yes
Employees Worked With
Gigi Lopez
Mar 06, 2020 -

Al Piemonte Buick GMC responded

Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Team

February 28, 2020

I purchased my SUV from Howard back in 2014. This was the third SUV that I've purchased from them. I have has great service from them. When they where bought out by Al Piemonte I didn't know what to ex More

by dcbednarz
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Mar 06, 2020 -

Al Piemonte Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Al Piemonte Team

February 28, 2020

Stopped in Wednesday, tire low. They checked pressure on all 4 tires and added where needed. Out in 15 minutes. Thursday, rear tire low again. Brought it in 7 am. Found a nail in it, repaired, done by 10 More

by RSPURPLEPASSION
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Team

February 28, 2020

The service department is always friendly and helpful. Todd is always honest and informative about my car. The schedule is also very much flexible with my time. More

by MAGGIEUTTERBACK1220
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Team

February 27, 2020

SERVICE I DEALT WITH TODD FROEHLICH WHO IS VERY PROFESIONAL MY RECOMMENDATION: TO RETAIN GOOD PEOPLE IS TO REWARD THEM! LET ME KNOW WHAT U THINK More

by jamesturus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Al Piemonte Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Al Piemonte Team

February 27, 2020

Working with Todd is consistently a good experience. Fact based, genuine, solid with his knowledge of the service team and my vehicle. Feedback for the survey team, demanding a minimum number of words More

by EAANDERSON2
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Al Piemonte Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Al Piemonte Team

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