Al Piemonte Buick GMC - Service Center

Excellent service as always Very nice people and well established and clean, a great place to get your vehicle serviced. they completed the work on time and suggested other servi Very nice people and well established and clean, a great place to get your vehicle serviced. they completed the work on time and suggested other services. More

I have bought five or six vehicles from your dealership in the past. The reason I keep choosing you is because of your service department. Todd is wonderful! in the past. The reason I keep choosing you is because of your service department. Todd is wonderful! More

REWARDING I WOULDN'T GO TO ANY OTHER PLACE TO HAVE ANY KIND OF SERVICE FOR MY VEHICLE... THEY ALL ARE SO COURTEOUS AND PROFESSIONAL. I WILL BE A CONTINUED CUST I WOULDN'T GO TO ANY OTHER PLACE TO HAVE ANY KIND OF SERVICE FOR MY VEHICLE... THEY ALL ARE SO COURTEOUS AND PROFESSIONAL. I WILL BE A CONTINUED CUSTOMER IN THE FUTURE....JUST LIKE ONE BIG FAMILY WHEN I GO THERE...THANK YOU More

Friendly and knowledgeable and will let you know what upcoming servicing may be needed for your car. Fast service by the techs, in and out fast. upcoming servicing may be needed for your car. Fast service by the techs, in and out fast. More

Very nice. I would like to say that five cars later I am still with this dealership. What else can be said about the service performed today ? I would like to say that five cars later I am still with this dealership. What else can be said about the service performed today ? More

10 years of great service and counting! Always professional and very helpful when repairing my vehicles!!! I will continue to be a customer!! Drove in without an appointment and luckily got Always professional and very helpful when repairing my vehicles!!! I will continue to be a customer!! Drove in without an appointment and luckily got help right away! More

Very good Very professional good experience will use this dealership again thank you for your service have been here before and no complaints. Thank you again Very professional good experience will use this dealership again thank you for your service have been here before and no complaints. Thank you again for everything. More

I drove for nealy a hour to get my oil change. I had to wait 2 additionsl hours to get the oil actually changed. I will be using a Buick dealership closer to home from now on. wait 2 additionsl hours to get the oil actually changed. I will be using a Buick dealership closer to home from now on. More

Absolute Horrible Experience I bought my vehicle from Al Piemonte Buick GMC in 2015 when the dealership was owned by Howard Buick GMC. After the switch, the level of customer serv I bought my vehicle from Al Piemonte Buick GMC in 2015 when the dealership was owned by Howard Buick GMC. After the switch, the level of customer services I was accustomed to receiving plummeted drastically. I took my vehicle in for a repair, paid for a service, only to find out less than 24 hours later the repair was never done, and also I was asked to bring my vehicle back in and was to be charged for the service I already paid for. I picked my vehicle and the porter brought my vehicle out to the front of the dealership unwashed and unvacuumed. Unacceptable. The fact that the service department barely answers the phone anymore is mindboggling. I will NEVER use this dealership for any service in the future. I even attempted to call another Al Piemonte service director from another dealership with hopes of receiving assistance, but my voicemail message was never returned. Shame on you Al Piemonte Buick GMC. The absolute worse service I have ever received from any company. More

Service Todd in service was helpful and honest. Most importantly the mechanics fix it right the first time. I have no problem bringing back my car for servic Todd in service was helpful and honest. Most importantly the mechanics fix it right the first time. I have no problem bringing back my car for service. More