Back

Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
609 Reviews

609 Reviews of Al Piemonte Buick GMC - Service Center

Sort by
July 24, 2020

Service and Sales department are always helpful and friendly, every car i have owned i bought here. Todd is great, always explains issues with car, and no hidden fees or extras. Would definitely recomm More

by vmarshall73
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2020

Todd and Laurie outstanding customer service I Purchased Todd and Laurie outstanding customer service I Purchased my Enclave brand new in 2011 every single time I need service they’re both helpful. Thank y More

by DJUJUMAR76
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Devega
July 12, 2020

Poor communication Took three days to figure out the warranty and approval of the repairs.i had to keep calling on the status of the timeline and a another car to drive More

by pbrzezinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2020

Easygoing staff.stand behind the work, a nice clean environment,I would recommend to friends.and as long as they are around i will continue to come here. More

by MMOORE3546
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2020

I have to give Ron credit. Though things got off on the wrong foot he has done everything in his power to make things right. I would to change that i would come back. Due to there efforts and hospitality t More

by KUHAWKFAN13
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon David, Kelley Penick, Ron Brown, Ervin Memusha
July 03, 2020

Great Service My 2017 GMC Terrain required a considerable amount service. After reviewing the repair order, Todd Froehlich found an that the rear wiper was bad. I More

by DAMCLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2020

Todd always provides a great experience !! He's the best !! So far all is good. Really was happy to see Todd was still there. I was afraid with the change over that Todd would be gone. More

by VROMANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2020

Cancer patients need others to wear face masks Your sales department and. Service department nobody wore masks. Check it out the waiting. Room was filled with customers with masks on. Obviously More

by RIPPI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
June 30, 2020

Everyone was helpful & courteous. Oil change and minor regular maintenance. Everyone one was helpful and kept me informed on the progress. the vehicle was wash and cleaned when they fi More

by dennisa46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan (Boston) Yates, Gigi Lopez
June 30, 2020

The service is so horrible every time I come there it feels like they are doing us a favorite. It is like we are bothering them especially Todd More

by KAROLINA.GNIECKI11
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
...
50
...