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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
609 Reviews

609 Reviews of Al Piemonte Buick GMC - Service Center

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January 29, 2021

No masks being worn by staff. I know how to take precautions & I made sure to disinfect my belongings after service. They are the only people I trust with my car because it is always great service & More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

I was very happy Alex accepted me even though I didn’t have an appt. Tod from Service was very kind and professional. And so happy you now have loaner cars for us if we need to leave our car. Your still More

by E.CHAVEZDEBORAH77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian SALAZAR
Jan 29, 2021 -

Al Piemonte Buick GMC responded

We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 21, 2021

PROFESSIONAL NOT NO LONG WAIT COURTEOUS AND CLEAN FACULTY GREAT STAFF PROPER COVID SAFETY AT EACH COUNTER AND SOCIAL DISTANCE IN WAITING AREA AND VENDING FOR SNACKS THANKS FOR GREAT SERVICE! More

by ACOFFSAMANTHA514
Recommend Dealer
Yes
Employees Worked With
Kevin
January 15, 2021

When I called to setup an appointment. The team was very accommodating, and when I called to let them know I had finished quicker than I thought, they stated for me to bring my vehicle in for servicing at a More

by LOVELLLEE.AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Salazar, Gigi Lopez
January 09, 2021

The service was prompt and explained what was needed and was not pushing to get the other services done then and there. Great service staff.. Will be back in the future. More

by markmesa99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

They're ok. Not much to say. Customer service could be a whole lot better. Overall service for me would be rated as 5 on a scale from 1-10 More

by karlgoins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Salazar, Gigi Lopez
December 30, 2020

Purchased my vehicle there brand new. Have had 99% of all service work performed there and boy have I had a lot of trouble with this vehicle. When I came in hardly No one was wearing a mask I was Appalled. B More

by PASSMENOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Waited for the service to be done. It was too scary a place. Most staff not wearing masks. Didn't see any attempts at social distancing. More

by gzeller
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Eric Salazar
December 28, 2020

We purchased a 2018 GMC Yukon from Al Piemonte along with an extended warranty. We brought it in for service, and the service was fantastic. Our salesperson Dean was great, and I would highly recommend askin More

by Shelleypalexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Salazar, Gigi Lopez, Dean Demos
December 20, 2020

I can't even express my gratitude to everyone at Al piemonte..Jake our salesman..Gigi in Service and Manager Scott..thank you for everything.. More

by YOUTIGERNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wilson, Jake Smrz, Gigi Lopez
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