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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
622 Reviews

622 Reviews of Al Piemonte Buick GMC - Service Center

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August 27, 2021

Dropped off my truck for three issues 1- vibration while Dropped off my truck for three issues 1- vibration while shifting I was told it was because of bent rims and they balanced my tires if rims are bent More

by giuliano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Al Piemonte Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. The Al Piemonte Buick GMC Team 888-851-4025

Aug 31, 2021 -

giuliano responded

Who would you like me to speak to name and phone? the number listed is for Al Piemonte Nissan.

Sep 26, 2021 -

giuliano responded

https://gmauthority.com/blog/2019/08/tsb-seems-to-fix-8-speed-automatic-gm-transmission-problems/

August 25, 2021

Service was fine, no issues or problems. If this is not sufficient to process then that is too bad as this comment requirement is irritating. More

by rfantasia1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Aug 27, 2021 -

Al Piemonte Buick GMC responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 17, 2021

Excellent service, friendly, efficient and nice. Price is a little higher than non dealership,but quality of products makes it worthy .Highly recommended always.I have been taking my car for six years. More

by djkvenice
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia, Alex Quimso
Aug 20, 2021 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 15, 2021

The facility is clean. I liked the doors being open to bring in the outside air. This location is close to my house. Tire rotation cost is too high. More

by fnaselva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Morton
Aug 25, 2021 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 14, 2021

As always every time I bring my vehicle in all the NECESSARY work is completed in a very timely manner. I rarely spend more than 2 hours waiting for my Vehicle to be serviced. It is a GREAT place to More

by DENNIS.ANDERSON46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Aug 18, 2021 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 13, 2021

Very good service. Waiting area could use an upgrade. Vehicle service was completed in a timely manner and brake check was done well without an upsell proposed. More

by jimbowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Aug 18, 2021 -

Al Piemonte Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 13, 2021

Bought a new car in February with floor mats - took 6 phone calls with 3 different managers to finally get them in August. Overall Terrible More

by JGOLD51
Customer Service
Recommend Dealer
No
Employees Worked With
Dustin Morton
Aug 16, 2021 -

Al Piemonte Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! The Al Piemonte Buick GMC Team 888-851-4025

August 12, 2021

Todd has been the only guy I trust since 2008. He's never steered me wrong in keeping my daughter safe. He's also kept my 2008 Saturn running so now she can drive it! More

by ecafasso
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 07, 2021

Dustin was amazing! The most kind, intelligent, patient customer service Adviser I have ever encountered. Awesome job Dustin! He also made me laugh my butt off in a rather crummy situation. More

by NailLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Morton
Aug 10, 2021 -

Al Piemonte Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2021

Already did this is a duplicate request. Todd was great and he saved me money with warranty coverage. This second review wants to much wordage. More

by HNS.STAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Al Piemonte Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Todd was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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