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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
622 Reviews

622 Reviews of Al Piemonte Buick GMC - Service Center

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January 08, 2022

No one was wearing a mask. So disappointing we are in a health crisis. I prob will not come back here. They also told me 1 hr and it was over 2 no updates More

by juliehovorka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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January 08, 2022

Needed a battery on an emergency basis due to this recent cold snap... Todd F. & his crew installed it, I was out the door in an hour!! Thank you!! More

by JOHN.J.QUINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Al Piemonte Buick GMC responded

John, thank you for your kind words about Todd and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 07, 2022

Service was very quick and kept me in the loop. I will be returning for service. More

by EMMANUEL.GONZALEZ.47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Jan 10, 2022 -

Al Piemonte Buick GMC responded

Emmanuel, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 04, 2022

Thanks to everyone i worked with in the service department, all professionals, conscientious, courteous, honest and done timely More

by MSPLON
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Rueda
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Jan 06, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 01, 2022

Very professional & helpful with work performed in timely fashion. Answer questions & provide suggestions. Nice waiting area & facilities. More

by avastia5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Jan 04, 2022 -

Al Piemonte Buick GMC responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 31, 2021

If you want a professional, knowledgeable and courteous shop, you need not look any further. They follow through on what they promise. More

by NEWCARFROM CASTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2022 -

Al Piemonte Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 30, 2021

friendly , prompt , in and out quickly, customer lounge was clean with free coffee, and low pressure More

by PAPAZEKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2022 -

Al Piemonte Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 29, 2021

The service team here is kind, courteous, very prompt in waiting on the customers and gets the jobdone fast but efficient. Wonderful experience. More

by virtuousrn64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Dec 30, 2021 -

Al Piemonte Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 28, 2021

Al Piemonte Buick GMC has always provided good, honest service on my vehicles for years. More

by dbarton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2021 -

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 25, 2021

Todd and other service team members did great , car was washed also and looked great More

by MORANBK32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Al Piemonte Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Al Piemonte Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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