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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
622 Reviews

622 Reviews of Al Piemonte Buick GMC - Service Center

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March 16, 2022

Todd and the Al Piemonte Buick team have always provided excellent service and support since the day I bought the vehicle. More

by MAHNKENK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Mar 18, 2022 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 14, 2022

I Was 32 Minutes Late & It Didn't Matter It Didn't Take Long to be seen or serviced everything went great More

by EDWARDGOLLINS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Mar 16, 2022 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 14, 2022

Took my Buick for its first oil change, and install a remote start, they did an excellent job on everything they had to do. More

by CHARLIEMRQZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Mar 16, 2022 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 13, 2022

Service person was not very accommodating, friendly or helpful. Was not a pleasant experience. The waiting room is not accommodating, clean or inviting. No snacks, restrooms out of order, dull dinghy ar More

by omegaone94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2022

I PURCHASED MY CAR FROM THIS LOCATION AND I ALWAYS TAKE IT HERE FOR SERVICE. THEY TAKE CARE IN PROVIDING ANSWERS AND KEEP YOU UPDATED ON THE UPCOMING SERVICES REQUIRED TO KEEP THE CAR RUNNING GOOD, More

by GEMINI6464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Al Piemonte Buick GMC responded

We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 11, 2022

Very nice people plus they get the job done very well plus it’s a comfortable place to be in More

by CHARLESBORD1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Mar 14, 2022 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 09, 2022

Everyone was kind and very helpful. . Answered every question. . The waiting room was very clean and plesent More

by CHARLET2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Mar 10, 2022 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 09, 2022

I took my truck to fixed the service engine. Expend there like 2 hour to them find out the problem, after that they told me truck is ready. After 3 days service engine goes On again. More

by ZOOCER28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
March 04, 2022

Matthew was great! Service was quick! Thank you! Thank you! Thank you! Thank you! Thank you! More

by revolorioleanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Mar 07, 2022 -

Al Piemonte Buick GMC responded

revolorioleanne, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 04, 2022

Always a good experience; everyone seem to be so friendly each and every thime!!! Thank you for taking good care of my car! More

by KAPRIJBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Al Piemonte Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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