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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
622 Reviews

622 Reviews of Al Piemonte Buick GMC - Service Center

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May 13, 2022

My service writer was great! He was so nice about everything when explaining what I needed done to my car! More

by SCOLALUCIA127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
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May 16, 2022 -

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 13, 2022

Excellent! Stopped in to see if I could make an appointment to bring in my Encore for an oil change, new filters and tire rotation. Nicholas Moore was so nice, More

by BBROMENS
Recommend Dealer
Yes
Employees Worked With
Nicholas Moore
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May 16, 2022 -

Al Piemonte Buick GMC responded

Hi BBROMENS and thank you for your kind words. We are very happy to hear that Nicholas was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 12, 2022

the service was great. ..i was in out quick and easy...service people were friendly More

by MARCOMANCINELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 10, 2022

I did not have a service appointment but just came in. They were able to fit me in the same day and most accommodating More

by jalarsen27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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May 12, 2022 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 04, 2022

I expected to wait 2 hours for service, however it only took just over 1 hour More

by TONYCAT303
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2022 -

Al Piemonte Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 30, 2022

Service staff is always very helpful. Todd always gets me an answer for any questions I may have. More

by FOOTMAN86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2022 -

Al Piemonte Buick GMC responded

Hi FOOTMAN86 and thank you for your kind words. We are very happy to hear that Todd was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 20, 2022

I was able to drop my car off in the morning then dropped off at work then picked up at work to go get my vehicle after work has been done. More

by fschiller0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Moore
Report | Print
Apr 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 17, 2022

I believe this dealership is a good place to service vehicles and to buy cars More

by PERCIVEPOLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Apr 19, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 13, 2022

The service representatives are always helpful and Todd's service advice is much appreciated. Todd is one reason we always come back to the Al Piemonte dealership for our service needs. More

by lubamclay@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Apr 18, 2022 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 11, 2022

Great service department. Always keeps you updated about the progress of your vehicle. Professional attitude. More

by flococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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