Al Piemonte Buick GMC - Service Center

Todd was very friendly and informative. Thank me for using the dealership. Kept me up to date on the progress Thank me for using the dealership. Kept me up to date on the progress More

Todd Froelich is very professional, and friendly person to deal with. I believe that I'm receiving straight forward information with no xxxxxxxx! to deal with. I believe that I'm receiving straight forward information with no xxxxxxxx! More

I typically take my truck to St Charles GMC for service. I tried your dealership because it is close to work. I spent over $500.00. No coupon offered and they didn’t even wash my truck. St Charles would hav I tried your dealership because it is close to work. I spent over $500.00. No coupon offered and they didn’t even wash my truck. St Charles would have found a coupon for at least 10% off without me asking and they always wash my truck. I will not be returning to this dealership More

I APPRECIATED SAMANTHA’S EXCELLENT CUSTOMER SERVICE SKILLS. SHE WAS AN ABSOLUTE PLEASURE TO MEET. SKILLS. SHE WAS AN ABSOLUTE PLEASURE TO MEET. More

I get good service and Jose provides good help’s, and patience to resolve the problem soon patience to resolve the problem soon More

Imagine being from Ohio and getting stranded in Chicago with a blown transfer case.... That's where we found ourselves a couple weeks ago. We towed the car to the closest dealer and Thankfully is was Al Pi with a blown transfer case.... That's where we found ourselves a couple weeks ago. We towed the car to the closest dealer and Thankfully is was Al Piemonte and we hooked up with Todd Froehlich. AMAZING AMAZING AMAZING experience for an awful situation. He worked with our original dealership, worked with the warranty company and was able to get our Terrain back on the road with a new transfer case 75% paid for by the warranty company. Todd, we can't thank you enough for everything you did for your out of town guests.... YOU are amazing and need to be recognized. More

The service center is fantastic ! Nick and Alecia were so friendly and efficient. They listened to my concerns and checked out the entire vehicle. They gave an accurate estimate of ho Nick and Alecia were so friendly and efficient. They listened to my concerns and checked out the entire vehicle. They gave an accurate estimate of how long the service would take. They fixed everything and let me know of the recommended services for the car in the future. They were respectful of my time and were not at all pushy about extra services. They washed the vehicle too. More

The area or waiting room is clean, personel or technician were helpful.I’m very satisfied. were helpful.I’m very satisfied. More

Great customer service and communication throughout the process. My truck was repaired during the timeframe outlined by Nick and for a slightly less cost than quoted. process. My truck was repaired during the timeframe outlined by Nick and for a slightly less cost than quoted. More