Al Piemonte Buick GMC - Service Center
Elmhurst, IL
622 Reviews of Al Piemonte Buick GMC - Service Center
The Service Department and service was good, grant the fact that one of the systems was down and I was giving a handwriting receipt. fact that one of the systems was down and I was giving a handwriting receipt. More
The mechanics do a good job, however the customer service was not that great. I picked up my car the first time and one of the bulbs was still not working. I attempted to make a follow up appointment which t was not that great. I picked up my car the first time and one of the bulbs was still not working. I attempted to make a follow up appointment which took time and then I found out that the day I dropped it off, they were not prepared to work on it and said it could be 2 days before it was worked on. It finally got worked out, but I do not feel that was great customer service. More
Al Piemonte listened to every concern I had with my vehicle. They addressed all of the issues so quickly and offered me a vehicle during the repair process. vehicle. They addressed all of the issues so quickly and offered me a vehicle during the repair process. More
Tod Frolich is an exceptional service writer. I have been lucky enough to know and have dealt with Tod these 20 years. This includes his time as a service writer for Saturn. I have been lucky enough to know and have dealt with Tod these 20 years. This includes his time as a service writer for Saturn. More
Todd Froehlich is an exceptional service writer. I have been lucky enough to know and have dealt with Tod these 20 years. This includes his time as a service writer for Saturn. I have been lucky enough to know and have dealt with Tod these 20 years. This includes his time as a service writer for Saturn. More
I've been coming here for 10 years and have nothing bad to say. You guys were great as always. Thank you! to say. You guys were great as always. Thank you! More
The service Department was 5 stars. They were excellent in keeping me informed and didn’t try too upsell me . They were excellent in keeping me informed and didn’t try too upsell me . More