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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
624 Reviews

624 Reviews of Al Piemonte Buick GMC - Service Center

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December 07, 2024

I have dealt with Todd in Service for many years! He's always had a handle on what my car needs!! He answers my questions (I usually have a few!!) and is always patient with me!! Thumbs up!! More

by justmej9m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Todd in our Service department at Al Piemonte Buick GMC. It's great to know he provides the care and attention you deserve while addressing all your questions. We appreciate your support and look forward to assisting you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2024

Got an oil change for $75 and they didn’t even put air in the tires More

by DISCO245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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Dec 05, 2024 -

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand that the oil change service did not fully meet your expectations, particularly regarding the tire pressure. At Al Piemonte Buick GMC, we strive to provide comprehensive service. If you'd like to discuss this matter, please don't hesitate to contact us. We appreciate your input and hope to better serve you in the future. The Al Piemonte Buick GMC Team 888-851-4025

November 27, 2024

Todd was awesome as always! I've trusted his recommendations to keep me and my family safe since 2008! More

by ecafasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Todd has been able to provide you and your family with excellent service since 2008. Your trust means a lot to us at Al Piemonte Buick GMC. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 24, 2024

Service was very satisfactory. Everyone there is very professional and a great experience with Jose, who is very professional. More

by EMMAJORDAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Nov 25, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that your service experience at Al Piemonte Buick GMC was satisfactory and that you found our team, especially Jose, to be professional. We appreciate your kind words and hope to see you again for your future needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 23, 2024

Todd, my service advisor was very informative about the repairs being performed on my vehicle.I would recommend your service department and service team to friends and family. More

by MIKE.LINDA.ANNICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you found our service team informative and helpful. Your recommendation means a lot to us at Al Piemonte Buick GMC. We look forward to assisting you and your friends and family in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 23, 2024

Service Rep was helpful and polite. Location was convenient. Would go there again for service More

by JIAB214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Nov 25, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind review! We're thrilled to hear that you found our service representative helpful and polite, and that our location was convenient for you. We look forward to assisting you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 22, 2024

Another fantastic job by the outstanding service department. Todd is so easy to deal with and makes sure all needs are addressed. More

by GREG@GKRING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about our service department and Todd's dedication to ensuring all your needs are met. At Al Piemonte Buick GMC, we strive to provide exceptional service, and it's great to hear you had a fantastic experience. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 13, 2024

Great experience. Todd has been very good with the maintenance that has to be done on my car. More

by SOMEWHERE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Nov 14, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Al Piemonte Buick GMC. It's wonderful to know that Todd has provided excellent service with your car's maintenance. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 10, 2024

The people that work in service are great to work with. I will keep going. More

by CLIFFSOLBERG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Al Piemonte Buick GMC. We appreciate your continued support and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 08, 2024

Todd in Svc is great! Professional and kept me up to speed on what needed work and when it would be finished. More

by CRCGREAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Todd provided you with great service and kept you informed throughout the process. At Al Piemonte Buick GMC, we strive for excellence, and your feedback truly makes our efforts worthwhile. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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