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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
622 Reviews

622 Reviews of Al Piemonte Buick GMC - Service Center

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September 19, 2022

Great service department - diagnosed the vehicle and serviced the vehicle right away. The communication with this department is awesome! Love doing business with them! More

by MARY.CARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Sep 21, 2022 -

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 15, 2022

Wonderful service agent and mechanic that diagnosed problem was above and beyond the call of duty. More

by GSAYERS35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Sep 16, 2022 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 14, 2022

Quickly took care of getting my car into system and even had someone drive me back to my office. Great communication as to progress of repair and pricing. More

by MWYTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Sep 16, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 10, 2022

because I have a free oil change service for 3 years and they told me that it will no longer cover me for just 1 year and a half More

by GAYADO18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew rose
Sep 12, 2022 -

Al Piemonte Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

September 03, 2022

Was having a continuing issue with my Enclave. The service manager Rich Morton agreed to take a ride along with me to identify what was happening. After a quick ride he was able to identify the is More

by BLTIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Morton, Joseph Rueda
Sep 06, 2022 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 02, 2022

Todd in service was great. Explained everything to me in way I could understand. Work was done fast and I was able to wait. More

by smp0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Sep 06, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 31, 2022

Service was fast and curtious, treated like a person not like a dollar figure. Would definitely recommend to family. More

by JIMDIMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dimas
Sep 02, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 30, 2022

Todd is always very good about dealing with my truck for service. He understands how particular I am and makes sure that everything is just right. Thank you, Todd. More

by GREGGHEINEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 08, 2022

Todd is my "go to person" for service. he keeps me updated when I'm in for service. everyone is friendly, . More

by BVINJUNJOE
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Al Piemonte Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and Todd and the team aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2022

Easy to make appointment Service is fast. s.Service Dept is polite and explains what is needed More

by Basspro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Aug 05, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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