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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
622 Reviews

622 Reviews of Al Piemonte Buick GMC - Service Center

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November 29, 2022

GOOD LOCATION,GREAT SERVICE MGR IN TODD,PRICES ARE HIGH LABOR CHARGES NEED TO TELL CUSTOMERS HOW MUCH TIME WAS SPENT ON THE JOB More

by BUMBLEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 26, 2022

Oil change is way too expensive. They charge the same price for 5-quart change that they do for a 6-quart change. Not fair pricing. More

by ernie.garay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Nov 28, 2022 -

Al Piemonte Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

Worse dealership ever alpiemonte sucks they dont care about your car just money they left me no choice but to leave for a diffrent car More

by jpetes76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 21, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to share your recent experience at Al Piemonte Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

The reason was low air tire. It looks like it was almost time to close. I would prefer they check the tire. Instead the put air because it was time to close. Sometimes when I we More

by rosavilla48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I would look for names next time , Jose Valdivia
Nov 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

November 17, 2022

I had a good experience with the people who helped me out with all the process not only at the service but for sales representativesas well. They have an excellent customer service at sales department, I w More

by mperea2621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Hurtado and Benny Hanna , Jose Valdivia
Nov 18, 2022 -

Al Piemonte Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 12, 2022

The people where super nice and helpful wishing all dealerships where just as friendly that’s why i wined up there where some dealerships make you feel like you got kiss there xxx and spend your money More

by DUCKIEBLADE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dimas
Nov 15, 2022 -

Al Piemonte Buick GMC responded

We love hearing about customers that have a terrific experience at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 11, 2022

I had coupons for oil change, transmission fluid change and they take only one coupon!!! That's bad. More

by jacek szostek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 14, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

November 04, 2022

Todd Frolich in the service department does an outstanding job every time I bring my car in for service. More

by WILLIEONE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 01, 2022

Friendly people, good service, but my car was damaged upon return. My passenger mirror was "askew" and won't return to it's normal position. And there were greasy fingerprints on my door and door handl More

by Nikisa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 01, 2022

Took the car in for an oil change. Everyone was friendly. Would recommend to my friends More

by suemajczan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 03, 2022 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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