Al Piemonte Buick GMC - Service Center

Awesome. Professional. Understanding. Liability. Care abt the customer needs.great service. Fast service. Dependable. Satisfaction guaranteed Professional. Understanding. Liability. Care abt the customer needs.great service. Fast service. Dependable. Satisfaction guaranteed More

They were more interested in selling me a new car, than helping me with an issue that should've been fixed months ago, felt like a compete set up. My coolant was leaking few months back so we replace the w helping me with an issue that should've been fixed months ago, felt like a compete set up. My coolant was leaking few months back so we replace the whole housing unit for the water pump and new thermostat. Why would I need a new water outlet now? Leaking coolant again and then on top of that charge me over $800 in just labor for a 45min to an hour job. That's absurd!!!! I know everything has gone up in cozy, we all do but this is not how you keep your current customers Buick. Then while I'm trying to figure out what to do with my car, salesman comes in saying he heard I was having issues with my car and out of warranty and he can help me get into a brand new cat with brand new warranty! Why would I want to do that I explained if I just paid my car off and now starting to see its not as reliable and cost efficient as expected. I feel they were running a scam and it's a shame that instead of helping your loyal customers your taking advantage of us. Very disappointed. The service guy was no better showing no care in the world for my leaking coolant and having no explanation as to why that water outlet was not replaced at the time the whole housing unit was replaced. Not pleased at all! More

Excellent customer service the team who serviced my car went above and beyond Courteous informative and quick This place is always a pleasure to do business with car went above and beyond Courteous informative and quick This place is always a pleasure to do business with More

This dealership usually provides very good quick service. Convenient and easy to make online appointments. service. Convenient and easy to make online appointments. More

It took a week to get my car diagnose, although I had an appointment. When picked up car finally, they misplaced my keys. Thankfully, I had my extra set with me, had to wait a few days until they found appointment. When picked up car finally, they misplaced my keys. Thankfully, I had my extra set with me, had to wait a few days until they found my keys. More

Services wonderful weight time agreeable and I will make an appointment when the time comes again an appointment when the time comes again More

I did not even buy my car there and that is where i service my vehicle. However my next car WILL be from there. Your service manager Todd Froehlich is excellent to deal with. He is very helpful and t service my vehicle. However my next car WILL be from there. Your service manager Todd Froehlich is excellent to deal with. He is very helpful and treats my car like it is his own. What an asset to your company!! It's people like him that make me come back. More

Thank you for excellent service by Todd, very quirk and professional. Job well done Thanks. professional. Job well done Thanks. More

Excellent service advisors that are very knowledgeable of each client they serve and follow up with any issues they see. Also keep you advised as to where your car is at in the process. each client they serve and follow up with any issues they see. Also keep you advised as to where your car is at in the process. More

Service guys are very friendly and through waiting room very clean nice touch with beverage offering very clean nice touch with beverage offering More