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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
622 Reviews

622 Reviews of Al Piemonte Buick GMC - Service Center

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May 02, 2023

Todd did a great job scrapping what they’re going to do to fix the problem and your mechanics did a great job fixing it More

by rrenella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
May 04, 2023 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 01, 2023

very friendly, efficient, listened to my problems, took care of my car, gave me a loaner. great service!! More

by mkyfan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
neil
Report | Print
May 03, 2023 -

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 28, 2023

Todd is the best. Probably the most important reason I continue to buy vehicles from here. More

by DAVENPORT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Al Piemonte Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Todd really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 27, 2023

Henry Reyes tried his best to meet my demands. Great Sales Rep I Would Recommend this Dealership ! More

by HOTRODMORGAN1
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Reyes 5 Star
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Apr 28, 2023 -

Al Piemonte Buick GMC responded

We cannot thank you enough for your wonderful review of Al Piemonte Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 25, 2023

I pulled in and Todd Froelich in service remembered my name and greeted me at the entrance. I told him what a good memory you have. He said he remembers all of his customers. Totally incredible and Totall More

by IRA.ALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Al Piemonte Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Todd does for Al Piemonte Buick GMC and our customers. Hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Apr 27, 2023 -

IRA.ALTER responded

Great Asset to Al Piemonte!!!!!!

April 21, 2023

As always very good service and taking care to explain what can and cannot be done in a timely manner More

by RWYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Al Piemonte Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 20, 2023

This recent purchase of a previously owned vehicle from the Al Piemonte Dealership is the third vehicle that I purchased. Two new vehicles were purchased from the prior Howard Dealership operator, but from More

by sj.kerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Apr 21, 2023 -

Al Piemonte Buick GMC responded

We are so glad we could take care of all of your needs at Al Piemonte Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 18, 2023

Brought my vehicle in for an oil change . Very friendly staff and great service provided ! More

by ROX070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Apr 20, 2023 -

Al Piemonte Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Al Piemonte Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 18, 2023

They are very nice but were unable to find out the issue with my vehicle. More

by jbkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 16, 2023

They lied to me told they took the credit card I asked about got there they wouldn’t take it messed up my bank account will never go back and tell everyone not to go there More

by DMORONEY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Apr 18, 2023 -

Al Piemonte Buick GMC responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. The Al Piemonte Buick GMC Team 888-851-4025

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