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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
622 Reviews

622 Reviews of Al Piemonte Buick GMC - Service Center

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June 21, 2023

TERRIBLE! Not returning calls! I bought the after package to get ceramic coating on my truck! They never cleaned the truck before putting ceramic coating on More

by kingkaz12
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Stephen Baker
Jun 23, 2023 -

Al Piemonte Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

June 11, 2023

When I made my online appt. it showed Todd as my service rep., however, it was Neil who greeted me at my car and quickly checked me in. Service was quick and without issue. Neil More

by ldelazzer
Recommend Dealer
Yes
Employees Worked With
Neil Myhre
Jun 13, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 10, 2023

Todd is the reason I've been coming here since they took over the work when Saturn closed. I followed him because he had earned, and continues to earn my trust. More

by ecafasso
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 24, 2023

I came without making appointment and was treated as if I did. The service was good. Thanks I appreciate the help. More

by jolandashumate326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 23, 2023

Neil Myhre has Outstanding Customer Service he kept in touch with me concerning my Appointment and I was very impressed that he knew who i was when I came in for service ! Excellent customer Service great More

by SRGLENN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : neil Myhre
May 25, 2023 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 21, 2023

Friendly polite and service was done promptly Jose let me know when car was done great employee More

by michael_rinaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
May 24, 2023 -

Al Piemonte Buick GMC responded

Michael, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 19, 2023

Oil change and tire rotation took 45 minutes. Had a cup of coffee in the waiting room and then my truck was ready. Great experience More

by DBERGERON40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
May 22, 2023 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 16, 2023

Todd has serviced my GMC Terrain for the past 112. 5 years. He is TOTALLY COMPETENT, well informed, extremely courteous, totally gentleman, always gives me up tp date information on my vehicle. His s More

by WILLIEONE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 16, 2023

Todd has serviced my GMC Terrain for the past 112. 5 years. He is TOTALLY COMPETENT, well informed, extremely courteous, totally gentleman, always gives me up tp date information on my vehicle. His s More

by WILLIEONE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 02, 2023

Wow! I recently got my first oil change and tire rotation on my car. They were timely and professional. In error, they forgot to put my lugnut key back in More

by hengelsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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