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Al Piemonte Buick GMC - Service Center
Elmhurst, IL
640 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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640 Reviews of Al Piemonte Buick GMC - Service Center
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Verified Customer
March 01, 2025
Recently experienced a breakdown with my 2023 GMC Sierra truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck neede truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck needed a new engine. They had me come back in and get a loaner vehicle, as this type of repair will take weeks. Not Happy with GM itself for the quality of this truck, but at least the dealership is trying to make it right. Hope the truck is as good as new when I get it back? Really glad the dealership gave me a loaner without any problems. More
by Leo G
February 26, 2025
Allowed me to schedule my repair quickly, was interested in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Ve in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Very positive experience. More
by EAANDERSON2
Employees Worked With
February 26, 2025
I arrived earlier than my set appointment however the guys took me in with no problem. Wait time was fair and job was done as expected. Tod was very helpful guys took me in with no problem. Wait time was fair and job was done as expected. Tod was very helpful More
by DAVIDNAVA17
Employees Worked With
February 26, 2025
Pricing seems high. If you want to keep customers that buy their vehilces from you, and keep them from going else where pricing needs to considered for the customer. T If you want to keep customers that buy their vehilces from you, and keep them from going else where pricing needs to considered for the customer. To say that the service that is rendered at the dealership is the best you'll get for your vehicle, and all services are priced accordingly is simply not true. There are pleanty of places. Yes, one would think for a little more money that the service would because of GM product, GM dealership for service is done better. As it should be, but please don't gouge the customer that wants the best for their vehicle. More
by JMARUSKA
Employees Worked With
February 17, 2025
Appointments are easy to schedule and someone is always in contact throughout all the steps of the process. in contact throughout all the steps of the process. More
by msarce913
Employees Worked With
February 09, 2025
Best service ever I would definitely go again and recomendable this to my family members recomendable this to my family members More
by adeline.bahena
Employees Worked With
February 04, 2025
Had a recall on my car and was not advised when I took my car in for service. My other car I have when I took in for service different dealership they brought my attention a recall my car had . car in for service. My other car I have when I took in for service different dealership they brought my attention a recall my car had . More
by CESARSANTINT
Employees Worked With
February 02, 2025
Rick Morton took care of multiple issues, doing timely and high quality work. Found and fixed additional issues. Fair and reasonable prices. Always very happy with the service dept. here. and high quality work. Found and fixed additional issues. Fair and reasonable prices. Always very happy with the service dept. here. More
by JBRAUNSH
