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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
621 Reviews

621 Reviews of Al Piemonte Buick GMC - Service Center

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September 07, 2023

Very friendly respectful and great people if I get a chance I will buy my next car from here again More

by mansoorkhan2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Sep 08, 2023 -

Al Piemonte Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 30, 2023

they replaced the turbine in 3 weeks, good communications and service, GM covered all costs More

by TonyHnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Baker
Sep 01, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5-star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 26, 2023

I always have our cars serviced here. Their pricing is competitive and they are straight forward with information as to what truly needs to be done. More

by NEWCARFROM CASTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Baker
Aug 29, 2023 -

Al Piemonte Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 21, 2023

Service department is courteous and kept me informed always. I've never had an issue and pricing is fair. More

by BRUCE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Aug 23, 2023 -

Al Piemonte Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 20, 2023

Your accessories inside the car very cheap. Very disappointed. I was supposed to go back to the service and not charge. My husband went because I had a surgery. They told a different story than More

by rosavilla48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know names
Aug 22, 2023 -

Al Piemonte Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Al Piemonte Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

August 18, 2023

My car was serviced right away. And I was comfortably seated in the lounge area with a TV to entertain myself. More

by ellena0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Aug 21, 2023 -

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 16, 2023

Great service, and service was done in less time than expected. Thank you Al Piemonte. More

by GUS7CAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Aug 18, 2023 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 11, 2023

Very bad service they didn’t do to me what I had in the coupon that I gave them that is tire rotation lousy service More

by OSCARALCANTAR_1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Al Piemonte Buick GMC responded

Thank you for sharing this review regarding your experience with us, Oscar. I’d like to discuss this with you further if you could please contact me at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

August 11, 2023

Rich, service director, was extremely helpful. He went above and beyond to help me with the issues with my car. He was professional, courteous and above all made this a great experience. Rich pro More

by donnaprunotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Morton
Aug 14, 2023 -

Al Piemonte Buick GMC responded

Donna, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Rich went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 10, 2023

I was greeted with kindness and professionalism, service went well,keep up the good work! More

by MRSDLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Aug 12, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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