Al Piemonte Buick GMC - Service Center
Elmhurst, IL
638 Reviews of Al Piemonte Buick GMC - Service Center
Expensive but work was needed. Todd is a GREAT service man. Treated as a person not just a money magnet Todd is a GREAT service man. Treated as a person not just a money magnet More
I've trusted Todd since 2008. I won't go anywhere else because he always takes good care of me and goes over and above. More importantly, he keeps me and my family safe. I won't go anywhere else because he always takes good care of me and goes over and above. More importantly, he keeps me and my family safe. More
They do good work and very well taking care of i went for an oil change and i was in and out an oil change and i was in and out More
The reason why my service appointment was so good. Was the attitude of the service tech who took my order. It was professional friendly. I would recommend service center to my friends. Was the attitude of the service tech who took my order. It was professional friendly. I would recommend service center to my friends. More
Went out of there way to find me a loaner car,the mechanic (Joe K )did a great job. Plus it was done sooner than projected. mechanic (Joe K )did a great job. Plus it was done sooner than projected. More
Poor customer service, poor quality of the service and terrible listening skills by the front desk. Specially Steve. I cannot believe his way of caring for customer requests. I even told him this Truck wa terrible listening skills by the front desk. Specially Steve. I cannot believe his way of caring for customer requests. I even told him this Truck was my 40th birthday gift and all I wanted was for it to be clean. And this was the third time they supposedly attempted to clean my new purchase car and brought it back looking exactly the same way it was traded in and even worst on the last try this time they managed to scratch the hood of my new truck. I believe I told Steve at the desk that this would be the last try and I'm definitely keeping my end of the deal. I will never bring a vehicle back for them to inspect or work on . If a car clean up from before delivery of my purchase to me was to difficult I wouldn't dream of trusting again abd giving them a bigger chance to mess up a future possibly a more critical job and knowing my results for a simple clean and sanitary inspection More
Bought a truck had a little issue took it back and they took care of me excellent dealer took care of me excellent dealer More
This has been my favorite dealer for years although I was dupped into buying tires that didn't solve my problem once. I have worked with Todd many times and this last time he was great. dupped into buying tires that didn't solve my problem once. I have worked with Todd many times and this last time he was great. More
Todd in the service department who has been in the service department for a long time is great! He always ensures our vehicles are always up to date with service necessary. Thank you Todd! service department for a long time is great! He always ensures our vehicles are always up to date with service necessary. Thank you Todd! More
We always bring our 2015 Yukon XL in for service at your dealership because the service department at Al Piemonte GMC is what keeps us coming back. This time the vehicle was due for an oil change and a fri dealership because the service department at Al Piemonte GMC is what keeps us coming back. This time the vehicle was due for an oil change and a friend of mine said "just bring it to Jiffy Lube." No way! I called Todd, scheduled an appointment and am I glad I did. There was an issue with my brakes that I was unaware of but Jose noticed it right away. The oil was changed, brakes repaired and I was back on the road. From the minute we drive in we are treated like family. I cannot say enough about the excellent service and the thoroughness of the work done by the technicians. A great car sells itself, but a great service department keeps customers coming back. Thank you to Todd and all the techs, you are truly the best! More