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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
621 Reviews

621 Reviews of Al Piemonte Buick GMC - Service Center

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November 21, 2023

This has been my favorite dealer for years although I was dupped into buying tires that didn't solve my problem once. I have worked with Todd many times and this last time he was great. More

by REDI_INC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. The Al Piemonte Buick GMC Team 888-851-4025

November 16, 2023

Todd in the service department who has been in the service department for a long time is great! He always ensures our vehicles are always up to date with service necessary. Thank you Todd! More

by BKCAPURCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 17, 2023 -

Al Piemonte Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Todd does for Al Piemonte Buick GMC and our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 15, 2023

We always bring our 2015 Yukon XL in for service at your dealership because the service department at Al Piemonte GMC is what keeps us coming back. This time the vehicle was due for an oil change and a fri More

by DAVALENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 15, 2023 -

Al Piemonte Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Todd and Jose assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 14, 2023

For me I trust Al Piemonte Buick GMC service. Todd knows my car and he's an honest straight shooter not trying to sell me services, but advising me on what service is needed that may be sooner t More

by JIM_DANIEL1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tod was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 07, 2023

Each rime i take my vehicle in the services provided is also professional and time efficient. More

by CHAZSROCKS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Nov 08, 2023 -

Al Piemonte Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 05, 2023

Service was done quickly, and information regarding upcoming services that will need to be done was advised More

by GEMINI6464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 29, 2023

Very professional, determined my problem and assisted me in rectifying the problem. Excellent service to help me maintaining my vehicle. More

by okwhyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Oct 31, 2023 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 29, 2023

Omar and Victor were very helpful in getting the right price for us when we purchased our new truck. More

by d_szyszko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Oct 31, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 28, 2023

Todd my service man does a super job. Always checks with me before doing any work. He is outstanding in his job. More

by WILLIEONE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

My experience is always quick, efficient, and friendly. It is a little out of my way but, worth it due to the service. More

by DOPP997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Oct 24, 2023 -

Al Piemonte Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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