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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
649 Reviews

649 Reviews of Al Piemonte Buick GMC - Service Center

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July 16, 2024

The folks at Al Piemonte Buick GMC were excellent in every way from their customer service to the vehicle service. They’ll take good care of you and make sure you get what you came for! More

by PAULANTHONYPALUMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Morton, Jose Valdivia
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Jul 17, 2024 -

Al Piemonte Buick GMC responded

Thank you for the glowing review of your experience with us at Al Piemonte Buick GMC! We are thrilled to hear that you found our customer service and vehicle service to be excellent. Our team is dedicated to ensuring that all our customers receive top-notch care. We appreciate your business and hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 13, 2024

I trust no one else to service my car and I get good customer service More

by MS.RED5678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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Jul 16, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words and for trusting Al Piemonte Buick GMC with servicing your car. We're glad you received good customer service with us. We value your loyalty and look forward to continuing to provide you with excellent service in the future. See you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 30, 2024

The gentleman working on my maintenance was easy to work with and super helpful, I would recommend because of him More

by chapmanjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Al Piemonte Buick GMC responded

Thank you, James. We appreciate your kind words regarding our maintenance service. We're thrilled to hear that our team member made your experience easy and enjoyable. We look forward to assisting you again and appreciate your recommendation. Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 23, 2024

You know the job is done thoroughly. Jose was very helpful in filling out and submitting the rebate for me. More

by NEWCARFROM CASTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Jun 25, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words and positive feedback! We are thrilled you had a great experience with us at Al Piemonte Buick GMC. We strive to provide top-notch service, and we're glad it shows. Please feel free to reach out if you need anything else in the future. We look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 20, 2024

Great customer service and very polite. Had me updated with my issues at all times. More

by JRMAMACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Jun 21, 2024 -

Al Piemonte Buick GMC responded

Thank you for highlighting our great customer service and politeness. We're glad to hear that you were kept updated on your concerns throughout your visit. Your satisfaction is important to us at Al Piemonte Buick GMC. We look forward to assisting you in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 12, 2024

I asked for a wash with my service and was told no problem. When I came back to pickup my truck it was not washed. Very disappointing. More

by DAVERADDATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Jun 14, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your feedback with us, Dave. We understand your disappointment regarding the wash service not being completed as promised. Please reach out to us directly so we can address your concerns. We appreciate you bringing this to our attention. The Al Piemonte Buick GMC Team 888-851-4025

June 08, 2024

I have had mostly great experiences with this dealership. However this was not one of them. More

by gconradt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Jun 10, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your feedback with us. We understand your concerns and value your loyalty. Please reach out to us directly so we can address any issues you may have experienced. We are here to help and ensure your satisfaction. The Al Piemonte Buick GMC Team 888-851-4025

June 02, 2024

Jose is always friendly and helpful every time i deal with him. He always explains everything throughly. More

by KP14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Jun 05, 2024 -

Al Piemonte Buick GMC responded

Thank you for your 5-star rating and kind words! We appreciate your recognition of our team member's friendly and helpful service. We always strive to provide thorough explanations to ensure an exceptional customer experience. We look forward to assisting you again at Al Piemonte Buick GMC. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 26, 2024

Great service and very informative as always! Great service department!! I would always purchase a vehicle here because the service department is so great!! Thanks to Todd! More

by bgraz66@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Al Piemonte Buick GMC responded

Thank you for taking the time to leave us such a positive review! We are thrilled to hear about your great experience with our service department, and we are so glad that Todd was able to provide you with excellent service. At Al Piemonte Buick GMC, we always strive to offer top-notch service to our customers. We appreciate your kind words and look forward to assisting you with any future vehicle purchases or service needs. See you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 12, 2024

I have always had prompt and pleasant service from Todd and others in the Service Department. More

by angelakeegan304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
May 14, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words about the service you received from Todd and our Service Department at Al Piemonte Buick GMC! We're delighted to hear that you found our team prompt and pleasant. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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