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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
638 Reviews

638 Reviews of Al Piemonte Buick GMC - Service Center

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July 24, 2024

They took my appointment right away and offered me a lift since I was leaving vehicle. Very helpful and professional More

by OCAMPO151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Jul 24, 2024 -

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC for your service appointment! We are delighted to hear that our team provided you with quick and professional service, including offering a lift while your vehicle was being taken care of. Your positive experience is important to us, and we look forward to assisting you again in the future. Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 24, 2024

Been coming here for 2-3 yrs now and the work done is excellent. Neil in Service dept is the best representative in this company. He’s so courteous, takes his time to explain things, is just so pleasant More

by INCAICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Jul 24, 2024 -

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC for the past 2-3 years! We're thrilled to hear about the excellent service you received, especially from Neil in the Service Department. We truly appreciate your kind words and loyalty. Please visit us again soon and feel free to share your positive experience with others! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 21, 2024

Everything was prompt and well done. Communication was also good. I will definitely return the next time I need service. More

by JOGRADY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Jul 23, 2024 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 20, 2024

Car wash line too busy to clean my car. Not acceptable .but it is what it is More

by COACH1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Jul 22, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your feedback with us. We appreciate your perspective and understand your frustration. Rest assured, we value your time and will strive to improve our car wash service. Please feel free to reach out to us directly if you have any further concerns. We look forward to the opportunity to better serve you in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 20, 2024

I've worked with my salesman, Tony Losacco, before and he's been very professional as well as helpful. Tony has always had the answers I needed for me and I know I can count on him. I know I'll return to More

by PLATODOG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC and for sharing your positive experience with us. We're glad to hear that Tony provided you with such professional and helpful service. We look forward to welcoming you back in the future and assisting you once again. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 20, 2024

Great servicemen, great mechanics, and very very professional. Many E’s in the Buick lineup. More

by GARYMARC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Jul 22, 2024 -

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC and for the positive review, Gary! We're thrilled to hear about your great experience with our service team and mechanics. We appreciate your kind words and are glad you enjoyed the diverse selection in our Buick lineup. We look forward to assisting you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 17, 2024

Trust is the key. You can trust that Al Piemonte knows your car and what work needs to be done and won't sell you services that you don't need. They cultivate a rela More

by JIM_DANIEL1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Jul 18, 2024 -

Al Piemonte Buick GMC responded

Thank you for the positive feedback! At Al Piemonte Buick GMC, building trust with our customers is essential. We're glad to hear that you appreciate our personalized service and attention to your vehicle's needs. We look forward to continuing to provide you with top-notch service in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 17, 2024

The man who took care of me was professional. Job was done within an hour. More

by ROSELINIMBROGNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Jul 18, 2024 -

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC! We are delighted to hear about your positive experience with us. We take pride in providing professional service and efficient repairs. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 16, 2024

They were fast and friendly on our first time at Piemonte. We’ll be back for more service on our cars. More

by RALPHGONZALEZ93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Jul 17, 2024 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 16, 2024

The folks at Al Piemonte Buick GMC were excellent in every way from their customer service to the vehicle service. They’ll take good care of you and make sure you get what you came for! More

by PAULANTHONYPALUMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Morton, Jose Valdivia
Jul 17, 2024 -

Al Piemonte Buick GMC responded

Thank you for the glowing review of your experience with us at Al Piemonte Buick GMC! We are thrilled to hear that you found our customer service and vehicle service to be excellent. Our team is dedicated to ensuring that all our customers receive top-notch care. We appreciate your business and hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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