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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
638 Reviews

638 Reviews of Al Piemonte Buick GMC - Service Center

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August 13, 2024

Jose was very pleasant. He greeted me with a smile and answered all of my questions and concerns. More

by DAWNPEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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Aug 14, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Jose provided you with such a positive experience at Al Piemonte Buick GMC. His dedication to customer service truly makes a difference. We look forward to welcoming you back for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 11, 2024

Service was excellent. Easy check in. Waiting area clean. The car was finished in a reasonable amount of time. More

by HKIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Aug 13, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that you had an excellent service experience at Al Piemonte Buick GMC. It's great to know that you found the check-in process easy and our waiting area clean. We appreciate you taking the time to share your positive feedback and look forward to welcoming you back for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 06, 2024

We have dealt with Todd Froehlich for many years now. He is a great guy! When we need service on our vehicles, he is who we call to talk to. We trust him. More

by VAIRMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words about Todd and are thrilled to hear that you've had such a positive experience with him over the years. Trust is vital in our business, and we're glad to know that Todd is your go-to person for service at Al Piemonte Buick GMC. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 05, 2024

TPS went out on front driver's tire, under warranty :) Done in timely manner and all is good More

by NTAINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Aug 07, 2024 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 02, 2024

They did a great job. did not have to wait to long, Will come back. More

by BRANDIEEEE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Aug 02, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience at Al Piemonte Buick GMC was positive and that our team was able to serve you efficiently. We can't wait to welcome you back on your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 02, 2024

Very friendly , called and gave me an update or if the parts were in waiting time was minimum More

by na.gerstmayr
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Aug 05, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about our team's friendly service and timely updates regarding your vehicle parts. At Al Piemonte Buick GMC, we strive to keep our customers informed and satisfied. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 02, 2024

friendly ,fast service, didnt have to wait to long,would recommend this dealership for servicing my car More

by CUBSDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Report | Print
Aug 05, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a friendly and fast service experience at Al Piemonte Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future. Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 01, 2024

Had me reschedule my service appointment twice due to not having a car to lend me while my car was gonna be in service. They had told me I’ll have a car to leave with and I show up to my appointment and then More

by danny.19.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the rescheduling of your service appointment and the lack of a loaner vehicle during this time. It's important for us to meet your expectations, and we appreciate your feedback. Please feel free to reach out to us directly so we can address your concerns and work towards a resolution. We value your business and want to ensure you're taken care of. The Al Piemonte Buick GMC Team 888-851-4025

July 29, 2024

Great service and friendly people. Would take my Truck back for service. Would recommend them. More

by ROBBIE.BILOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Jul 30, 2024 -

Al Piemonte Buick GMC responded

Thank you for the fantastic review! We are delighted to hear that you had a great experience with our team at Al Piemonte Buick GMC. We appreciate your recommendation and look forward to welcoming you back whenever your truck needs service. See you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 28, 2024

Easy to make appointments and very friendly staff. Would highly recommend this dealership to family and friends. More

by LOSASSO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Jul 30, 2024 -

Al Piemonte Buick GMC responded

Thank you for the positive feedback! We appreciate your kind words about our staff and service. We're glad to hear you had a great experience at Al Piemonte Buick GMC. Please feel free to come back anytime, and don't hesitate to share your experience with your family and friends. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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