Al Piemonte Buick GMC - Service Center

I have been taking my vehicles to this dealer, and this experience was one of the worst I have ever had. I bought the car at this dealer with the pitch that they do a 100-point inspection. Well, they defin experience was one of the worst I have ever had. I bought the car at this dealer with the pitch that they do a 100-point inspection. Well, they definitely do not. I have only had the car for 5 months, and it already has issues. I bought the extended warranty. It seems the dealer will figure out a way to charge a 199 inspection fee, and then whatever you bring it in for seems not covered at that point for one reason or another. The service manager didn't even try to work with us. More

Recently had my Cadillac ATS towed to Al Piemonte Buick/GM dealership. The car was experiencing electrical problems, which are often hard to diagnose and repair. Although they had the car several day Buick/GM dealership. The car was experiencing electrical problems, which are often hard to diagnose and repair. Although they had the car several days . They were able to fix multiple problems. Got the car back and it’s starting and driving like new! Great job! More

Service at this dealership is fast and the service advisor (Jimmy) knows his stuff about SUV's. advisor (Jimmy) knows his stuff about SUV's. More

Recently experienced a breakdown with my 2023 GMC Sierra truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck neede truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck needed a new engine. They had me come back in and get a loaner vehicle, as this type of repair will take weeks. Not Happy with GM itself for the quality of this truck, but at least the dealership is trying to make it right. Hope the truck is as good as new when I get it back? Really glad the dealership gave me a loaner without any problems. More

Very present janet was very helpful and had the car ready in less time then she said it would take excellent service janet in less time then she said it would take excellent service janet More

Allowed me to schedule my repair quickly, was interested in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Ve in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Very positive experience. More

I arrived earlier than my set appointment however the guys took me in with no problem. Wait time was fair and job was done as expected. Tod was very helpful guys took me in with no problem. Wait time was fair and job was done as expected. Tod was very helpful More

Pricing seems high. If you want to keep customers that buy their vehilces from you, and keep them from going else where pricing needs to considered for the customer. T If you want to keep customers that buy their vehilces from you, and keep them from going else where pricing needs to considered for the customer. To say that the service that is rendered at the dealership is the best you'll get for your vehicle, and all services are priced accordingly is simply not true. There are pleanty of places. Yes, one would think for a little more money that the service would because of GM product, GM dealership for service is done better. As it should be, but please don't gouge the customer that wants the best for their vehicle. More

Appointments are easy to schedule and someone is always in contact throughout all the steps of the process. in contact throughout all the steps of the process. More

Best service ever I would definitely go again and recomendable this to my family members recomendable this to my family members More