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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
649 Reviews

649 Reviews of Al Piemonte Buick GMC - Service Center

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June 25, 2025

First time in this service department and thses guys are great-very friendly and kind More

by ajurado07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J Jurado
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Jun 25, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience in our service department at Al Piemonte Buick GMC. Our team always aims to provide friendly and kind service. We look forward to seeing you again next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 22, 2025

Tire rotation was added to the service when appointment was made. Still tire totation was not made at dealership More

by ordaz1722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2025 -

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand that your tire rotation wasn't completed as expected during your visit to Al Piemonte Buick GMC. We appreciate you bringing this to our attention. Please feel free to reach out directly so we can discuss this issue and ensure your next visit meets your expectations. Your satisfaction is important to us. The Al Piemonte Buick GMC Team 888-851-4025

June 20, 2025

Excellent customer service! Friendly, attentive to details, great communication, goes beyond expectations. We always have a good experience at this dealership More

by MEZZOJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service at Al Piemonte Buick GMC. It's great to hear that our team was friendly and attentive to your needs. We look forward to welcoming you back for another great experience soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 14, 2025

Back in 2020 when we purchased this vehicle, we have had nothing but positive experiences with the service team. First Class Team all around. More

by LOVELLLEE.AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had positive experiences with our service team since purchasing your vehicle back in 2020. At Al Piemonte Buick GMC, we strive to provide first-class service for all our customers. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Jun 15, 2025 -

LOVELLLEE.AL responded

I would definitely recommend this location.

June 13, 2025

Todd was great to work with. He alerted me as soon as my car service was complete. He was very courteous checking me in and out. More

by CFSTEFFENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that Todd provided you with great service during your visit. At Al Piemonte Buick GMC, we strive to keep our customers informed and comfortable throughout their experience. Our team appreciates your feedback and hopes to see you again for your next service! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 11, 2025

Todd is helpful, knowledgeable, and easy to work with. I'm told up front what the issue is with the truck and what it will take to get it fixed. More

by COREY COXE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Corey! We're thrilled to hear about your positive experience with Todd at Al Piemonte Buick GMC. It's great to know that he provided you with helpful and transparent service regarding your truck. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 29, 2025

Todd was terrific. Great communication and attentive to all of my questions and concerns. Thanks so much. More

by Mike Gianneschi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Al Piemonte Buick GMC responded

Thank you, Mike! We appreciate your kind words about your experience with Al Piemonte Buick GMC. It's great to hear that you received terrific service and that your questions and concerns were addressed. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 13, 2025

Todd was great. Made my experience a great one! He provided me with all the information I needed. He was patient and courteous. More

by PHILICIA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Todd made your experience at Al Piemonte Buick GMC a great one. Providing exceptional service and all the information you need is our goal. We hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 13, 2025

Professional helpful got me in at appointment time enjoy the experience will continue to go back and will continue to buy GMC vehicles More

by linehanjim1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Al Piemonte Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about your experience at Al Piemonte Buick GMC. It’s wonderful to hear that you found our team professional and helpful. We're thrilled to know you plan to continue choosing GMC vehicles with us. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 24, 2025

Professional service, polite treatment, work was completed quickly and my Encore GX was returned washed. Want's not to like. More

by TORCHIA.46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that you had a positive experience with our team at Al Piemonte Buick GMC and that your Encore GX was taken care of promptly. We appreciate your kind words about our service! We look forward to seeing you again next time. Safe driving! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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