Al Piemonte Buick GMC - Service Center
Elmhurst, IL
635 Reviews of Al Piemonte Buick GMC - Service Center
Thank you for the great service Al Piemonte Buick-GMC provided just this past week. I noticed a big different in my steering suspension , definitely I don’t hear the popping/clucking sounds. provided just this past week. I noticed a big different in my steering suspension , definitely I don’t hear the popping/clucking sounds. More
I brought in my car to have the battery replaced. The service took less tha a half hour and I was charged $160 for Labor. $160 for a half hour of work, $320/hr, $2,560/day, $12,800/week, $665,600/yea The service took less tha a half hour and I was charged $160 for Labor. $160 for a half hour of work, $320/hr, $2,560/day, $12,800/week, $665,600/year per tech doesn't make sense. I really like this dealership but was dissapointed with the charge on this visit. More
Great service department, they gave me a estimated time for my repair, and they beat it Thank You for my repair, and they beat it Thank You More
I have been taking my vehicles to this dealer, and this experience was one of the worst I have ever had. I bought the car at this dealer with the pitch that they do a 100-point inspection. Well, they defin experience was one of the worst I have ever had. I bought the car at this dealer with the pitch that they do a 100-point inspection. Well, they definitely do not. I have only had the car for 5 months, and it already has issues. I bought the extended warranty. It seems the dealer will figure out a way to charge a 199 inspection fee, and then whatever you bring it in for seems not covered at that point for one reason or another. The service manager didn't even try to work with us. More
Recently had my Cadillac ATS towed to Al Piemonte Buick/GM dealership. The car was experiencing electrical problems, which are often hard to diagnose and repair. Although they had the car several day Buick/GM dealership. The car was experiencing electrical problems, which are often hard to diagnose and repair. Although they had the car several days . They were able to fix multiple problems. Got the car back and it’s starting and driving like new! Great job! More
Recently experienced a breakdown with my 2023 GMC Sierra truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck neede truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck needed a new engine. They had me come back in and get a loaner vehicle, as this type of repair will take weeks. Not Happy with GM itself for the quality of this truck, but at least the dealership is trying to make it right. Hope the truck is as good as new when I get it back? Really glad the dealership gave me a loaner without any problems. More
Allowed me to schedule my repair quickly, was interested in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Ve in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Very positive experience. More
I arrived earlier than my set appointment however the guys took me in with no problem. Wait time was fair and job was done as expected. Tod was very helpful guys took me in with no problem. Wait time was fair and job was done as expected. Tod was very helpful More