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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
635 Reviews

635 Reviews of Al Piemonte Buick GMC - Service Center

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March 30, 2025

Thank you for the great service Al Piemonte Buick-GMC provided just this past week. I noticed a big different in my steering suspension , definitely I don’t hear the popping/clucking sounds. More

by kozlow123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you're experiencing a noticeable difference in your steering suspension and that the popping and clucking sounds are gone. At Al Piemonte Buick GMC, we strive to provide excellent service, and your feedback truly means a lot to us. We look forward to seeing you again for your future automotive needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 22, 2025

I brought in my car to have the battery replaced. The service took less tha a half hour and I was charged $160 for Labor. $160 for a half hour of work, $320/hr, $2,560/day, $12,800/week, $665,600/yea More

by SRATZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Great service department, they gave me a estimated time for my repair, and they beat it Thank You More

by JFR9773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that our service team at Al Piemonte Buick GMC was able to beat the estimated time for your repair. Your satisfaction is our priority, and we appreciate your feedback. We hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 10, 2025

I have been taking my vehicles to this dealer, and this experience was one of the worst I have ever had. I bought the car at this dealer with the pitch that they do a 100-point inspection. Well, they defin More

by MCEPEDA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RICH service manager
Mar 12, 2025 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. At Al Piemonte Buick GMC, we strive for high standards of service and appreciate your feedback as it helps us improve our processes. We would like the opportunity to address your situation further. Please reach out to us directly so we can work towards a resolution. Your satisfaction is important to us, and we hope to have the chance to assist you better in the future. The Al Piemonte Buick GMC Team 888-851-4025

March 09, 2025

Recently had my Cadillac ATS towed to Al Piemonte Buick/GM dealership. The car was experiencing electrical problems, which are often hard to diagnose and repair. Although they had the car several day More

by Leo G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Al Piemonte Buick GMC responded

Thank you, Leo! We appreciate your positive feedback about your experience with Al Piemonte Buick GMC. We're glad to hear that our team was able to diagnose and resolve the electrical issues with your Cadillac ATS, getting it back to you in excellent condition. Your satisfaction is important to us, and we look forward to assisting you again in the future! Safe driving! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 01, 2025

Service at this dealership is fast and the service advisor (Jimmy) knows his stuff about SUV's. More

by JKOSKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Mar 02, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a fast service experience at Al Piemonte Buick GMC and that Jimmy was able to assist you with his expertise on SUVs. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 01, 2025

Recently experienced a breakdown with my 2023 GMC Sierra truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck neede More

by Leo G
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Mar 02, 2025 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us, Leo. We understand how frustrating it can be to deal with vehicle issues, especially with your 2023 GMC Sierra. We're committed to providing the best service possible at Al Piemonte Buick GMC, and we're glad to hear that Jim and Todd were able to assist you by arranging a loaner vehicle so smoothly. We appreciate your feedback and hope your truck is restored to perfection soon. If you have any further questions or concerns so we can improve and earn your 5-star rating, please feel free to reach out to us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 01, 2025

Very present janet was very helpful and had the car ready in less time then she said it would take excellent service janet More

by DANMATHEUS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Forquer
Mar 02, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We appreciate you taking the time to recognize Janet for her excellent service at Al Piemonte Buick GMC. We’re glad to hear that she was helpful and had your car ready sooner than expected. We look forward to seeing you again for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 26, 2025

Allowed me to schedule my repair quickly, was interested in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Ve More

by EAANDERSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Al Piemonte Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you had a positive experience with the repair process at Al Piemonte Buick GMC. Our team strives to provide timely feedback and accurate estimates, and we're glad we could meet your expectations. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 26, 2025

I arrived earlier than my set appointment however the guys took me in with no problem. Wait time was fair and job was done as expected. Tod was very helpful More

by DAVIDNAVA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! I'm glad to hear that you had a positive experience at Al Piemonte Buick GMC, and that Tod was able to assist you effectively. We appreciate your understanding with the wait time and are pleased that the job met your expectations. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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