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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
624 Reviews

624 Reviews of Al Piemonte Buick GMC - Service Center

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February 17, 2025

Appointments are easy to schedule and someone is always in contact throughout all the steps of the process. More

by msarce913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you found it easy to schedule appointments and appreciated the ongoing communication throughout the process. At Al Piemonte Buick GMC, we strive to provide excellent service every step of the way. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 09, 2025

Best service ever I would definitely go again and recomendable this to my family members More

by adeline.bahena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Adeline! We're thrilled to hear that you had the best service ever at Al Piemonte Buick GMC. Your recommendation to family means a lot to us, and we look forward to welcoming you back soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 04, 2025

Had a recall on my car and was not advised when I took my car in for service. My other car I have when I took in for service different dealership they brought my attention a recall my car had . More

by CESARSANTINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the recall notification during your service visit at Al Piemonte Buick GMC. Our goal is to provide thorough communication and service. We appreciate your feedback and will work to address this matter so we may improve our processes. Thank you for choosing us! The Al Piemonte Buick GMC Team 888-851-4025

February 02, 2025

Rick Morton took care of multiple issues, doing timely and high quality work. Found and fixed additional issues. Fair and reasonable prices. Always very happy with the service dept. here. More

by JBRAUNSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Morton
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Feb 04, 2025 -

Al Piemonte Buick GMC responded

Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our service department at Al Piemonte Buick GMC. It's great to know that our team addressed your multiple issues effectively and at fair prices. We truly appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 02, 2025

Janet in the service Department, very good customer service. Give her a increase. She have great customers service. More

by JOYCEMCWILLIAMS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Al Piemonte Buick GMC responded

Thank you for your positive feedback about our service department! We truly appreciate your recognition of our team’s efforts, especially Janet’s commitment to excellent customer service. Your suggestion will certainly be taken into consideration. We look forward to seeing you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 31, 2025

Highly recommend the service shop. They have always taken great care of me and all of our vehicles. More

by NehsMotorsport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your recommendation and are glad to hear that our service shop has consistently taken great care of you and your vehicles. At Al Piemonte Buick GMC, we strive to provide top-notch service, and it’s rewarding to know we’ve met your expectations. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 29, 2025

Great service and Todd is great to meet our needs. He is always willing to go the extra mile. More

by flococo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
Report | Print
Jan 29, 2025 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Al Piemonte Buick GMC with Todd. Our team is dedicated to going the extra mile for our customers, and it's wonderful to know that Todd met your needs. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 29, 2025

TODD in the service department is excellent. Todd explains what has to be done to keep my car running in great shape. gives me a time estimate when finished. always has the car washed before More

by WILLIEONE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Todd in our service department at Al Piemonte Buick GMC. He truly strives to keep our customers informed and ensure their vehicles are well taken care of. We appreciate your feedback and hope to see you again soon for your next service! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 19, 2025

Service is great here. Been coming here for a few years now with my Cadillac Escalade. More

by FRACKOWIAKMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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Jan 20, 2025 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you've had great experiences at Al Piemonte Buick GMC over the years with your Cadillac Escalade. We truly appreciate your loyalty and look forward to seeing you again for your future service needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 16, 2025

Came in at 1 pm for engine service oil and fuel filter on my 2020 gmc 3500 denali the service department was very helpful did my annual inspection on such a late arrival on my part. Alpimonte gmc in elmhurst More

by achrzaszcz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our service department was able to assist you with your engine service and inspection for your 2020 GMC 3500 Denali, especially on short notice. Our team at Al Piemonte Buick GMC always strives to provide great service, and we’re glad you had a fantastic experience. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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