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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
609 Reviews

609 Reviews of Al Piemonte Buick GMC - Service Center

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December 21, 2024

Great service honest professional and complete . Coffee and snacks while waiting for your vehicle.. am truly satisfied More

by MIGHTYMIC51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

If we end up buying a new GMC car (or Buick) from Al Piemonte, it'll be because of Todd and the service he's provided us over the years. Hands down, the best person to work with. More

by stklock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2024

Great Service! It stars with Todd my Service Advisor, followed by the well trained Mechanic’s. More

by g.ruggieri1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Todd has been really helpful in servicing my Car needs and responsive in getting any additional assistance from other departments if we were ready to do a trade in. More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words, Margaret! We're thrilled to hear that Todd has been so helpful in addressing your car needs and providing responsive assistance at Al Piemonte Buick GMC. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 07, 2024

I have dealt with Todd in Service for many years! He's always had a handle on what my car needs!! He answers my questions (I usually have a few!!) and is always patient with me!! Thumbs up!! More

by justmej9m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Todd in our Service department at Al Piemonte Buick GMC. It's great to know he provides the care and attention you deserve while addressing all your questions. We appreciate your support and look forward to assisting you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2024

Got an oil change for $75 and they didn’t even put air in the tires More

by DISCO245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand that the oil change service did not fully meet your expectations, particularly regarding the tire pressure. At Al Piemonte Buick GMC, we strive to provide comprehensive service. If you'd like to discuss this matter, please don't hesitate to contact us. We appreciate your input and hope to better serve you in the future. The Al Piemonte Buick GMC Team 888-851-4025

November 27, 2024

Todd was awesome as always! I've trusted his recommendations to keep me and my family safe since 2008! More

by ecafasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Todd has been able to provide you and your family with excellent service since 2008. Your trust means a lot to us at Al Piemonte Buick GMC. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 24, 2024

Service was very satisfactory. Everyone there is very professional and a great experience with Jose, who is very professional. More

by EMMAJORDAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that your service experience at Al Piemonte Buick GMC was satisfactory and that you found our team, especially Jose, to be professional. We appreciate your kind words and hope to see you again for your future needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 23, 2024

Todd, my service advisor was very informative about the repairs being performed on my vehicle.I would recommend your service department and service team to friends and family. More

by MIKE.LINDA.ANNICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you found our service team informative and helpful. Your recommendation means a lot to us at Al Piemonte Buick GMC. We look forward to assisting you and your friends and family in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 23, 2024

Service Rep was helpful and polite. Location was convenient. Would go there again for service More

by JIAB214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind review! We're thrilled to hear that you found our service representative helpful and polite, and that our location was convenient for you. We look forward to assisting you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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