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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
599 Reviews

599 Reviews of Al Piemonte Buick GMC - Service Center

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November 13, 2024

Great experience. Todd has been very good with the maintenance that has to be done on my car. More

by SOMEWHERE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Al Piemonte Buick GMC. It's wonderful to know that Todd has provided excellent service with your car's maintenance. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 10, 2024

The people that work in service are great to work with. I will keep going. More

by CLIFFSOLBERG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Al Piemonte Buick GMC. We appreciate your continued support and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 08, 2024

Todd in Svc is great! Professional and kept me up to speed on what needed work and when it would be finished. More

by CRCGREAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Todd provided you with great service and kept you informed throughout the process. At Al Piemonte Buick GMC, we strive for excellence, and your feedback truly makes our efforts worthwhile. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 08, 2024

Todd was very helpful and considerate. Service on the vehicle was great and done quickly. More

by LROSE0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Al Piemonte Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that our service was quick and helpful, and we're glad you had a great experience at Al Piemonte Buick GMC. We appreciate your kind words and look forward to seeing you again for your future vehicle needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 06, 2024

They got my vehicle in very quickly and started repairs immediately. Repairs were made in one day and they really helped me out as I was 7 hours from home and needed to get back to work. Customer service w More

by TREVORDUNN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Al Piemonte Buick GMC responded

Thank you, for your wonderful review! We're thrilled to hear that we could assist you quickly with your repairs and get you back on the road. Our team at Al Piemonte Buick GMC always strives to provide excellent customer service, and we're glad you experienced that during your visit. We look forward to seeing you again if you're ever in the area! Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 05, 2024

Great job all around. On time and in and out. They kept me informed the entire time. More

by TKLEINHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Al Piemonte Buick GMC. Keeping our customers informed and providing timely service is a top priority for us. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 04, 2024

Always prompt, courteous service. Exceptionally comfortable waiting area. All my vehicle's maintenance is performed at Al Piemonte. More

by LOUC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monique Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear you consistently receive prompt and courteous service at Al Piemonte Buick GMC. Our comfortable waiting area is designed to make your experience enjoyable while your vehicle is being maintained. We appreciate your trust in us for all your vehicle's maintenance needs and look forward to serving you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 03, 2024

Been coming back since 2015 and will continue to come back. Friendly helpful and knowledgeable staff. Have never had an issue with the service performed on my vehicle. More

by CARLSONWOLFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Al Piemonte Buick GMC responded

Thank you for your continued support and for sharing your positive experience with us! We’re thrilled to hear that our friendly and knowledgeable staff have consistently met your needs since 2015. At Al Piemonte Buick GMC, we strive for excellence in service, and it’s great to know we’ve hit the mark for you. We look forward to seeing you again for your future vehicle needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

2nd time at there mechanic service they said tge issue is fixed. Then I take a uber 45 mins to pick up my truck and problem isn't fixed. Really annoying taking Uber back an forth an never have a loaner for m More

by DAVIDGAR1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to make arrangements only to find that the issue with your truck is still unresolved. At Al Piemonte Buick GMC, we aim for the highest standards in our service, and we appreciate your feedback as we work to improve. We encourage you to reach out to us directly so we can look into this matter further. Thank you for your understanding, and we hope to resolve this for you soon. The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

First oil change. Service was very good. Friendly staff. Checked out an issue I had, assured me everything checked out and was up to date. More

by CFSTEFFENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first oil change at Al Piemonte Buick GMC went smoothly and that our friendly staff could assist you with your concerns. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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