Al Packer Ford West Palm Beach

ABOVE MSRP? NO RESPONSE FROM DEALER? This particular dealer manipulates the window sticker and removes the clearly marked manufacturer discount (in my case $1 NO RESPONSE FROM DEALER? This particular dealer manipulates the window sticker and removes the clearly marked manufacturer discount (in my case $1900) by ADDING the discount to the MSRP, so basically they are charging thousands ABOVE MSRP to every customer?!? IN ADDITION, this particular dealer has an addendum sticker for an additional $699 (in my case) for "appearance" - aka door edge stickers. Some history of this vehicle: the vehicle was a "loaner" hence has 4000 miles. Moreover, the vehicle suffered damage because an unknown person(s) shot the rear window shattering the entire glass - potentially having a future of leaks and concerns with the rear power sliding window. Also, a ding in the rear tailgate. Which the dealer wanted OVER MSRP? I WALKED...the dealer reduced their price by $1100...(still above MSRP). I provided a well defined counter offer and the dealership ghosted me - NO RESPONSE? Maybe the sales person didn't relay my message? Be an EDUCATED buyer and KNOW how this dealership manipulates the window sticker! Stock: RFB23807 More

My purchase of a pre-owned Edge was seamless and I was very pleased with the Al Packer team. Alexis, our sales contact, was extremely helpful and knowledgeable addressing our questions. Because I'm a tech very pleased with the Al Packer team. Alexis, our sales contact, was extremely helpful and knowledgeable addressing our questions. Because I'm a tech challenged boomer, she was extremely helpful presenting the Sync system to us. She took extra time to make sure we had everything we needed. Alexis is very professional and was a pleasure to deal with. More

Ed awesome sale guy great Service with truck had me in and out with the truck I wanted definitely recommend him and out with the truck I wanted definitely recommend him More

Everyone was friendly. The service we received from Ed was outstanding and he made sure to answer all our questions The service we received from Ed was outstanding and he made sure to answer all our questions More

Billie Korting went the extra mile. .She is excellent!! Help straighten out a minor problem.. She is knowledgeable and was able to fix and explain everything to me. If you need help she .She is excellent!! Help straighten out a minor problem.. She is knowledgeable and was able to fix and explain everything to me. If you need help she is your gal!!! More

I purchased a F Ford 150 with Ed Rodriguez and he was the BEST sales man and so went above and beyond to ensure I was happy and satisfied! He helped me setup the Ford Pass and when i had issues finding my re BEST sales man and so went above and beyond to ensure I was happy and satisfied! He helped me setup the Ford Pass and when i had issues finding my registation a few months later he went out of his way to email it to me! If you want to deal with an amazing sales man at Packer Ford please see Ed Rodriguez! More

This is the 3rd truck I bought from AlPacker and must thank ED RODRIGUEZ for making this happen. I was ready to go to a different place and he located exactly what i was looking for! He made me and my ki thank ED RODRIGUEZ for making this happen. I was ready to go to a different place and he located exactly what i was looking for! He made me and my kids feel great while all the finance process was in progress. I met the manager and finance guy was great too. I will continue to bring business to al packer and hope to always be able to deal with Ed since i felt the transparency and great service right away. More

Had the absolute best buying experience at Al Packer Ford. Ed Rodriguez answered all my questions and far exceeded my expectation. My daughter joined me in this experience and had recently purchased a v Ford. Ed Rodriguez answered all my questions and far exceeded my expectation. My daughter joined me in this experience and had recently purchased a vehicle from another Ford dealer add said she felt slighter from the other deal shop as Ed explained her vehicle as well as mine. I felt like I could sell a Ford after all the information I was given. I will be a life long customer as long as Ed Rodriguez is at Al Packer Ford. I have never experienced such a great purchasing experience. I left feeling like I had made a great friend in Ed. And so knowledgeable about my new beautiful Ford Explorer.Thanks Ed Rodriguez. More

Ed was outstanding; he is not pushy, he is knowledgable, and most importantly to me, Ed didn't disappear after the deal was done. I had a few questions and a couple of concerns while breaking in my new to and most importantly to me, Ed didn't disappear after the deal was done. I had a few questions and a couple of concerns while breaking in my new to me truck, and Ed took care of it almost immediately, with excellent and timely communication. As for the Al Packer Dealership, I was very pleasantly surprised at how great of an experience this purchase was. I actually felt like I was treated fairly with price of the used truck I bought and the trade-in amount. We both came away from the deal satisfied, and to me, that makes the deal good. Even though I live 40 mins away, I will do business with Al Packer again in the future. More

This was an awesome experience. My salesman was professional and his team was incredibly helpful. My salesman was professional and his team was incredibly helpful. More