
Akins of Winder
Winder, GA
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Our contact person, Cecil, was remarkably helpful and effective at getting out 2 cars taken care of. All the service people with whom we had contact, were extremely pleasant and helpful. Service was some effective at getting out 2 cars taken care of. All the service people with whom we had contact, were extremely pleasant and helpful. Service was somewhat slow, but amenities in the waiting room were very satisfactory. More
First time buying online, sight unseen. I would absolutely do it again with Akins Ford; the process was smooth, absolutely zero surprises, and my salesman Hernan over-delivered for me. De I would absolutely do it again with Akins Ford; the process was smooth, absolutely zero surprises, and my salesman Hernan over-delivered for me. Definitely a positive experience. More
Repeat Customer. My sales rep had my new truck upfitted as required and all paperwork ready. I literally spent less than 20 minutes signing paperwork to drive away My sales rep had my new truck upfitted as required and all paperwork ready. I literally spent less than 20 minutes signing paperwork to drive away in my new truck. Highly recommended! More
Delivery of loaner and towing of my truck was prompt and driver was very careful with loading my truck. Russel was the service manager who kept in touch with me. I would refer others to see him. driver was very careful with loading my truck. Russel was the service manager who kept in touch with me. I would refer others to see him. More
Overall, the dealership is a good dealership to deal with. Sometimes the pricing is a little high for services. But the service quality is fairly good. with. Sometimes the pricing is a little high for services. But the service quality is fairly good. More
I have been an Akins Ford customer since 1966 and have never been disappointed with their performance. Everyone from the clean-up guys to the owner and everyone in between have been professional yet fami never been disappointed with their performance. Everyone from the clean-up guys to the owner and everyone in between have been professional yet family-friendly to their customers. I most recent service/repair was handled very well and my service contact, Christian Escoe, really stayed in contact with me through the process. Thanks to everyone involved at Akins Ford. More
Scheduled a mobile service for routine oil change. I have used the service in the past with no problem. This time, I was given a window from 9:00 to 12:00 for the service. I received a text from the I have used the service in the past with no problem. This time, I was given a window from 9:00 to 12:00 for the service. I received a text from the tech around 7:30 stating that I was his third scheduled visit of the day. Around 11:15 I received another text stating he was just leaving his first visit and on the way to his second visit. I knew then he would not make the scheduled window. I asked what time he felt he would arrive and I was told it would now be 2:00 pm. Once he arrived, I spoke with him and he said he had calls dispatched in Cleveland GA and Homer GA. Cleveland is 1 hour and 15 minutes from my house. The tech performed great service, but the scheduling failed him. I was very satisfied with the technician and his service but the scheduling was a failure from the start. It should not take 5 hours waiting for a service to be performed. Never had any issues with the service department at Akins. They are always on time and provide great communication. More
Service technician Michael Joyce provided service at my home, incredible experience. Michael was professional, fast and efficient. I would welcome him back anytime. home, incredible experience. Michael was professional, fast and efficient. I would welcome him back anytime. More