Airport Honda
Alcoa, TN
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2,954 Reviews of Airport Honda
I had purchased a vehicle from this dealership in the past so when in the market decided to go back. I’m very glad that I did. Greg was right away a very personable employee, not like your “typical” sa past so when in the market decided to go back. I’m very glad that I did. Greg was right away a very personable employee, not like your “typical” salesman at all. He was very helpful to me and continues to be very helpful. Greg has made several follow up calls assuring I am pleased with my purchase. More
I visited Airport Honda searching for a used vehicle. After seeing and test driving one of the new model Accords I knew I had to have it. Greg was very helpful through the whole sales process. Trustin's After seeing and test driving one of the new model Accords I knew I had to have it. Greg was very helpful through the whole sales process. Trustin's persuasion is responsible for my second visit to the dealership - when I actually made the purchase. Trustin made a fair offer on my trade-in, and Greg was helpful through the whole process. More
I want to thank Honda of Alcoa for a very good service my car Honda on March 15, 2013. Service Advisor Mr. Chris Norton was very polite. He knows well in his work and brings glory to Honda. Thank you and bes car Honda on March 15, 2013. Service Advisor Mr. Chris Norton was very polite. He knows well in his work and brings glory to Honda. Thank you and best regards. Marian Struminski More
I found my CIvic Si via Airport Honda's website. I visited other dealers but Bob and how he did business sold me. From the test drive even up to service visits I cannot recommend this dealership enoug visited other dealers but Bob and how he did business sold me. From the test drive even up to service visits I cannot recommend this dealership enough. More
This was the second vehicle I purchased from Airport Honda. I chose this dealership multiple times based on vehicle selection, staff friendliness and willingness to spend time working with me to select Honda. I chose this dealership multiple times based on vehicle selection, staff friendliness and willingness to spend time working with me to select a vehicle that fits my needs and budget. I feel comfortable with Jay Haynes as my sales consultant for both vehicles purchased in the last 4 years, as I can call Jay and ask to look at a particular vehicle, and he has it pulled up to the front and ready for me to test drive when I arrive. I have never felt pressured to make a decision I am not comfortable with. If I didn't find the right vehicle the first time, I knew that Jay and other consultants would team up to find other options for me, and even suggest other types of vehicles I had not thought of. Jay Haynes and Airport Honda made my car buying experience fun and exciting. And I love my Honda CRV, just as I was assured that I would! More
My husband and I bought two cars from Airport Honda within two weeks and had a great overall experience. Gregg Tapp was our sales consultant, and we enjoyed dealing with him because he was not your typ within two weeks and had a great overall experience. Gregg Tapp was our sales consultant, and we enjoyed dealing with him because he was not your typical pushy salesman, but still gave us all the information that we needed and more in order to make the right choice in our purchases. He wasn't too busy to help us, and took the time to show us all options that we were interested in. From beginning to end, he was very helpful, and even helped us program our phones to sync with our new cars. Billy Morton was who we dealt with when we made decisions about our financing. He was great to work with, and made this process a breeze. He took the time to show us all of our options for payments which was very helpful since this is the first time that we have purchased vehicles. When we left his office, we were very happy and comfortable with our purchases. Plus, his office smells good! Overall, a wonderful experience, and I would reccomend Greg, Billy, and Airport Honda to any of my friends looking to buy or trade a car! More
Dan and Joe have been great to us over two separate car deals in the past year. Would highly recommend them both. The service is top notch and they really work in your favor. deals in the past year. Would highly recommend them both. The service is top notch and they really work in your favor. More
I purchased a 2012 Honda Pilot from Jay Haynes. Usually, purchasing a new car is not exactly a pleasant experience, but Jay made it easy and seamless. The sales managers were also very kind. Jay is definite purchasing a new car is not exactly a pleasant experience, but Jay made it easy and seamless. The sales managers were also very kind. Jay is definitely not your average 'pushy' car salesman, but rather, very easy going and accommodating. While in the negotiation process on my Pilot, I felt that I got a very fair and reasonable price on the vehicle. Even after the sale, Jay has always been readily available to assist with any needs I have regarding my Pilot; such as helping coordinate servicing my vehicle. Jay is always willing to go the extra mile, even when not directly selling a car. The Pilot is actually the second car that I have purchased from Airport Honda; I also have an Accord. I have been to all of the other Honda dealerships in town, but always find myself going back to Airport Honda when I need to purchase a car. I would definitely recommend Airport Honda, as well as, Jay Haynes to friends and family in the market for a car because of the great attitudes the staff possess, the ease of transactions, and the continued assistance they give after the sale is complete. I would also recommend Airport Honda due to their honesty and always following through with things that they say they will do. Even when taking my Pilot in for servicing, I am always greeted by and remembered by all that were involved when I originally bought my car and they make me feel very welcomed and appreciated. I also like the fact that the staff, not only remember me, but also remember 'little things', such as how I like my car to be cleaned and, when I wait at the dealership while my car is being serviced, even what type of beverage I prefer. In addition, I would like to add that I am very particular about the way I like my car to be detailed and David Hanley, in the service department, is always accommodating, knows how I prefer things to be done, and never makes me feel like I'm asking too much. More
I have dealt with Jay Haynes since 2009. My first expierence with him was amazing and it has never fell short since. He was VERY attentive to me as a customer and I never felt haggled or rushed. He w expierence with him was amazing and it has never fell short since. He was VERY attentive to me as a customer and I never felt haggled or rushed. He was patient and he was warm in his approach with each offer. I have never been more at ease bying a car. I, unfortunatly, could not make the new purchase happen, which is why I have a "OK" rating to the pricing, because I felt there could have been more done for me to make the sale, since it would have been my third purcahse from Airport Honda, but that was in no way Mr. Haynes fault. I have been a customer of Mr. Haynes since 2009 and I have referred many of my friends and family to him and to Airport Honda and I will continure to be a customer of Jay Haynes for life. More