Airport Ford

Ford Airbag recall I took my Mustang in for an air bag recall. When I got my car back the decorative plate that covers the air bag on the passenger side was no longer f I took my Mustang in for an air bag recall. When I got my car back the decorative plate that covers the air bag on the passenger side was no longer flush with the rest of the dash board. It was all perfectly flush when I took the car in. At this point, because I did not know what was going on behind this cover, I was afraid to push on this piece of dash board for fear that it would cause the airbag to go off. When I called Airport Ford and explained the situation I was told they would take a look at it, but at the same time, I was also told that it may not have been caused by anything Airport Ford did. Again, I had to take time off work to take my car in. Then while I was waiting, I was given a lengthy explanation about how the glue on the decorative cover had somehow separated and this was causing the edge of the cover to flair out (not Airport Fords fault) and I was told they would do their best to "re-glue" the piece for me (as if they were doing me a favor). Now this time when I got my car back the cover was still not flush, not like it had been before Airport Ford worked on it, and in addition to the air bag cover protruding out from the rest of the dash, there is now a big blotch of glue on the decorative cover that will not come off. More

Best deal I found. I had been looking at the Focus for few weeks and had received price quotes from other dealers and theirs was by far the best. I had been looking at the Focus for few weeks and had received price quotes from other dealers and theirs was by far the best. More

Treated badly Bought a used van as is Got home and had to tow it back The key would not do anything The dealer wasn’t even nice about it I don’t think they chec Bought a used van as is Got home and had to tow it back The key would not do anything The dealer wasn’t even nice about it I don’t think they checked it like they said More

Purchase 150 Excellent service- great experience Jeff did a great job working with me on trade in and price. Good people. Tom Brinker (owner) always friendly a Excellent service- great experience Jeff did a great job working with me on trade in and price. Good people. Tom Brinker (owner) always friendly and professional More

Service of new car The staff was very polite and efficient with my check-in. They took care of all the items my car needed for its first check up. They were very accur The staff was very polite and efficient with my check-in. They took care of all the items my car needed for its first check up. They were very accurate with the length of time they told me it would take for the service. This is my 3rd Ford car and I would always recommend Airport Ford for its Sales and Service. More

Great Price Good experience, great price in buying a used Ford Truck. Trade in was excellent and we are very satisfied with out purchase. This is our second purc Good experience, great price in buying a used Ford Truck. Trade in was excellent and we are very satisfied with out purchase. This is our second purchase from this dealer and both were excellent.. More

Airport Ford This is the second car I have bought from Airport ford since moving into the Northern Kentucky area. Both times the process went smoothly. I found the This is the second car I have bought from Airport ford since moving into the Northern Kentucky area. Both times the process went smoothly. I found the staff to be very professional and helpful. Another plus has been the service department which is excellent. More

Great Experience I recently purchased a 2018 Explorer and it was a great experience. They made everything very easy and accommodating and Bob was awesome to work with I recently purchased a 2018 Explorer and it was a great experience. They made everything very easy and accommodating and Bob was awesome to work with! I'd highly recommend going to Airport Ford. More

Car purchasing experience I recently purchased a 2018 Ford Escape from Airport Ford. I was very impressed with my Sales experience. I have test drove a couple other cars that I recently purchased a 2018 Ford Escape from Airport Ford. I was very impressed with my Sales experience. I have test drove a couple other cars that day. But most wanted everything except my Blood type before I could test drive. Not so here. Jim was extremely helpful and answered all my questions before asking for any info. That was one of the big selling factors for me. More

Top notch We’ had a fantastic relationship with Airport Fordand Tom Brinker for over a decade… perpetuated/reinforced largely by Joe Ghaney and Jeff White an We’ had a fantastic relationship with Airport Fordand Tom Brinker for over a decade… perpetuated/reinforced largely by Joe Ghaney and Jeff White and the service department. We have purchased or leased eight vehicles since 2004, and would never go to anyone else. Honest, fair, and an absolute pleasure to do business with! More