Airport Chrysler Dodge Jeep RAM

Price Quote Airport CDJ would not Honor I asked for a price quote on December 5, 2016 for my Ram 8 speed transmission from Richard Romero. On March 23 I called Richard and confirmed the pric I asked for a price quote on December 5, 2016 for my Ram 8 speed transmission from Richard Romero. On March 23 I called Richard and confirmed the price and set the appointment for 7:00 March 24 after waiting for 2.5 hours Wilfrado the transmission tech came out and told me Richard quoted the wrong price and he was not allowed to work on my truck after I waited for 2.5 hours. Originally I was quoted 339.95 in writing Then Wilfredo told me it would be 990.35 the day of the appointment. After I called Ram customer service they said they would lower the price to 792.28 More than double what they quoted. Ram customer service took the side of the dealer. I am very disappointed with Airport CDJ and Ram customer service. A quote is a binding contract what can you do when a dealership breaks a price quote contract because they gave the wrong price and would not preform the work unless I agreed to pay more than double. BUYER BEWARE WHEN AIRPORT QUOTES A PRICE IN WRITING THEY WILL NOT HONOR THEIR QUOTE. DISHONEST DEALER. ALSO RAM CUSTOMER SERVICE SHOULD HAVE STEPPED UP AND MADE THEM HONOR THEIR QUOTE WHEN A DEALER DISREGARDS QUOTED PRICES TO CUSTOMERS AND RAM SUPPORTS THE DEALER OVER THE CUSTOMER, BUYER BEWARE, DISHONEST DEALER AND RAM THIS WILL BE MY LAST RAM AND I HAVE PURCHASED $250,000 IN CARS AND TRUCKS OVER THE LAST 10 YEARS, FOR $600 THEY GAVE UP ALL FUTURE SALES. On a previous visit my tailgate would fall down when I locked the door it even happened in front of Richard Romero he saw it but the manager would not replace the locking mechinisim in the tailgate door at a cost of $95.00. I had to do the repair myself to fix the issue Ram required 5w 30 on my first oil change, in the manual it clearly stated 5w 40, I argued with them for hours after eighteen months Ram sent out a service bulletin stating 5W 40 is the new required oil. Ram forced the wrong oil on customers against their own service manual. You must watch your dealers for oil changes to drain it properly for the eco diesel it requires 25 minutes for all the oil to get out look in your manual. My dealers oil change guys don't even know about it. Ram and its dealers just don't care about the proper service and honesty to the customer. Ram has been the worst experience I have ever had. I never know what to expect with every visit. More

NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! As a previous sales and service customer of Airport Chrysler Dodge Jeep, I WILL NEVER SET FOOT INTO THIS DEALERSHIP EVER AGAIN.The most recent service As a previous sales and service customer of Airport Chrysler Dodge Jeep, I WILL NEVER SET FOOT INTO THIS DEALERSHIP EVER AGAIN.The most recent service experience was the worst. Not only was I mislead over the phone, prior to coming in but Xavier( the lead technician) LIED DIRECTLY TO MY FACE. Not to mention, that they must assume that all customers are total morons, by the way that I was treated and spoken to. I am a successful, college educated, 55 year old man, one who has purchased (and had serviced) many new cars in my life time and many of them, Chrysler products. Though this dealership is the most convenient for me, I will now be making a longer drive to a Chrysler deal, who appreciates my business. More

DO NOT PATRONIZE AIRPORT CHRYSLER DODGE JEEP IN ORLANDO Worst experience ever. Sales manager (young African American male - never gave his name) started his sales pitch by insulting me in front of his sales Worst experience ever. Sales manager (young African American male - never gave his name) started his sales pitch by insulting me in front of his sales rep and my son. My son and I were there to look at a Challenger that was advertised on line for $30,400. They first tried to "bait and switch" us by claiming the car in the ad was not the one we looked at and test drove. When we showed the VIN numbers matched, the sales rep brought over his manager. The manager proceeded to show me MSRP pricing of $36,900. i stopped him by saying the ad was for $30,400 and I was not interested in paying $36,900. I had also mentioned to the rep about 30 minutes earlier that we had to leave by a certain time for another appointment. So when the obnoxious, unprofessional sales manager started trying to switch us to another car, I told him we didn't have time. So this Cretan says "so you have time if I gave you your price but you don't have time to look at another car?". As I stood up and told him we were done, he started to mumble under his breath and tore up the offer sheet in a snit. I would recommend you find another dealership. DO NOT PATRONIZE AIRPORT CHRYSLER DODGE JEEP. More

Unexpectedly Amazing!!! Julio Hernandez was an amazing sales person and truly cared about my situation about buying a vehicle and took as long as needed to help me leave with Julio Hernandez was an amazing sales person and truly cared about my situation about buying a vehicle and took as long as needed to help me leave with a car. My mother is a long time customer and the service and respect she has when she goes there and knows everyone here is amazing. My experience was a great and I am very happy with my new Jeep Patriot. Way to go Julio and Scott thanks again for your extra pull. Thanks Rebecca A. More

2017 Dodge Charger xxxx Cat I really wanted a BMW X6 but the customer service i wasn't happy with once i went to Airport Chrysler Dodge Jeep and met Aaron and Randy i said bump B I really wanted a BMW X6 but the customer service i wasn't happy with once i went to Airport Chrysler Dodge Jeep and met Aaron and Randy i said bump BMW i want a car from here and i got it More

Dream come true Sometimes, your dreams come true in places other than Disney. Today, mine came true thanks to some very hard work from my salesman George, the managem Sometimes, your dreams come true in places other than Disney. Today, mine came true thanks to some very hard work from my salesman George, the management staff at Airport CDJ, and the insistence of my greatest supporter Lesa. I have loved the 1971 Dodge Challenger RT since junior high school, when I drew pictures of them on my notebooks. Over the years, that dream has evolved to the love of the modern Challenger Hellcat. That dream has just become a reality. More

New Grand Cherokee Trailhawk I was in the market for an all wheel drive or 4x4 SUV. My wife and I went to several dealerships and test drove different makes and models. I hadn't I was in the market for an all wheel drive or 4x4 SUV. My wife and I went to several dealerships and test drove different makes and models. I hadn't drive. The Grand Cherokee yet, but noticed the new Trailhawk model online. I was contacted by One of Airport Chrysler's internet salespersons. His name was Greg...a great salesman and easy to talk to. He wasn't push and sent me info on several vehicles. We worked together over email and texts for almost 2 weeks before I could drive down to make a deal. When I did, we sat down and discussed all my options and I got the best deal possible on a 4x4 Grand Cherokee Trailhawk. Greg bent over backwards to ensure that I was happy with my new purchase. He even drove all the way to Daytona Beach to get my wife's signature ( she wanted to be on the title as well) so that I wouldn't have drive all the way back to Orlando! Airport will make you happy...no doubt about it! More

Chrysler 300s I drove a rent a car to Orlando to see the Chrysler 300 I wanted to purchase, Julio a A Plus car salesman there talked me into driving from Clearwater I drove a rent a car to Orlando to see the Chrysler 300 I wanted to purchase, Julio a A Plus car salesman there talked me into driving from Clearwater to Orlando and he would make it worth my while. Boy did he, he worked all the numbers and found my car in Naples, gave me a new Chrysler 200 to drive back to Clearwater in and the next day he had my dream car there. I promise everyone to ask for Julio and he will make your dream come true also!!!!! Gloria and Karen Tiede More

"Thank you very much George" Just purchased my 2016 Big Horn on 12/12/16 and so far, am happy with it. Wife & I made trip to St. Augustine and averaged 22 mpg. George Rivera is Just purchased my 2016 Big Horn on 12/12/16 and so far, am happy with it. Wife & I made trip to St. Augustine and averaged 22 mpg. George Rivera is our salesperson. George made the buying experience very pleasant. He was not pushy and explained all the options well (very knowledgeable). Made sure I was very comfortable with my decision. He gave me his personal cell phone # and urged me to call should I have any questions or problems. I have called him a couple of times with some simple questions regarding options and he has been very prompt to answer/return my calls, never making me feel like it was an imposition. I would give George a 5+ Star rating! If you are purchasing a vehicle, see George Rivera at Airport Dodge. More

Excellent job Sean! It's not very often that an attempt to buy a car ends well even when a deal isn't closed. I was in the market for a Ram 1500. Sean in sales stayed la It's not very often that an attempt to buy a car ends well even when a deal isn't closed. I was in the market for a Ram 1500. Sean in sales stayed late multiple times and spoke with me on his days off to help me find the right truck. Although it didn't work out and I ended up finding a truck somewhere else, it certainly wasn't because Sean didn't do a good job. He's a pleasure to work with and I highly recommend the sales team at Airport CJD. More