Airport Chrysler Dodge Jeep RAM

great people good comunication everything works good good service and fast thanks so much for everything service and fast thanks so much for everything More

Got a great Jeep! Love it...but Airport CDJ is the worst dealer I've ever worked with. It's long, but detailed for those that decide to visit still. I worked most o Love it...but Airport CDJ is the worst dealer I've ever worked with. It's long, but detailed for those that decide to visit still. I worked most of the stuff via email up front. Every Jeep Grand Cherokee had the basics and I was having a hard time finding one with the Luxury Tech II package. Found it here! They worked out a pretty decent deal on it. Wasn't great, but I didn't feel violated by the numbers (although...there are some questions that keep popping up after the fact). I asked the sales person if it had a receiver and he said it did before I signed anything so I was good. I got home, find out it's missing one crucial need - the ability to tow. We had communicated back and forth for the last 7 days and I thought we had built some trust. Days later and they'll get me the receiver in for free. That's great BUT...I had to be called a liar first and I also have to pay for the wiring harness out of pocket. So they fixed the problem halfway thinking it was going to make me a "happy customer". Cost of harness is $850 here, but I can go get it done at a shop for $150...that's violating for sure. Receiver didn't even have the bezel on it after it was done today. Lessons learned from Airport CDJ 1. DO NOT TRUST ANYTHING THEY SAY! Inspect everything, read every word and verify then reconfirm before you leave the lot. 2. Do not let them do just your signatures on the pad by explaining things like "this just says blah blah, you can sign there". That's a trick and the sales person I worked with just pushed a survey through with top ratings that way which is deceptive as xxxx. 3. Do not think they will help you. It's a business and they are there to get your money. This was my mistake - all of it - thinking I could trust a business. 4. Take pictures before you drop your car off in the service department. Multiple paint chips after picking it up from them but I'm done trying to talk to them. I'll take my business elsewhere in the future and will do my best to make sure others do as well, and I'll take these complaints to the state and FCA since the dealership obviously doesn't give a xxxx. More

Watch yourself at service department they removed personal property from my jeep and told me general manager would get back to me in a few days?? personal property from my jeep and told me general manager would get back to me in a few days?? More

Call to have 60k mile inspection and maintenance accomplished. Mike told me that Jeep recommends.that transfer case oil (at 60k) and differential oil (at 40k) needs to be changed. I asked where in accomplished. Mike told me that Jeep recommends.that transfer case oil (at 60k) and differential oil (at 40k) needs to be changed. I asked where in the owners manual it tells me that and he couldn’t tell me. He just said it’s what pops up on his screen and it’s recommended by Jeep. Looking at my owners manual maintenance section, those items only required inspections. There are some conditions that required these oils to be changed, but he never asked to see if I met those items, which I didn’t. More

Excellent variety of vehicles and great service. Reggie was very helpful. My first experience with this dealership. Reggie was very helpful. My first experience with this dealership. More

I came in looking for an suv and Sean was great with assisting me. I wasn’t sure which suv was the best option for me and he took the time to explain the differences and helped me make the best decision assisting me. I wasn’t sure which suv was the best option for me and he took the time to explain the differences and helped me make the best decision. 10/10 experience. More

Nick Bennett and the team at airport are awesome ! I went to several dealers and got the run around . Went to airport last and man do I regret not going to them first ! The process was easy and he eve I went to several dealers and got the run around . Went to airport last and man do I regret not going to them first ! The process was easy and he even worked the deal on his day off! Will be a repeat customer More

I visited airport Chrysler last Monday and had the pleasure of working with Stephanie who was amazing in every sense of the word she was super informative and took the time to go over my options altho pleasure of working with Stephanie who was amazing in every sense of the word she was super informative and took the time to go over my options although I didn’t make a purchase I will be coming back to her when I do! 10/10 More

Very pleased with salesperson Angie. She was very professional and provided great customer service when purchasing this jeep. Great asset to dealership. She was very professional and provided great customer service when purchasing this jeep. Great asset to dealership. More

The Dealer did an excellent job understanding my needs and offering the perfect car model and options as well as finance conditions. and offering the perfect car model and options as well as finance conditions. More