Airport Chrysler Dodge Jeep RAM

I’ve been a loyal customer at Airport Chrysler Dodge Jeep Ram for four years, purchasing three vehicles and trading in three others. Unfortunately, my recent experience has been frustrating and deceptive. Ram for four years, purchasing three vehicles and trading in three others. Unfortunately, my recent experience has been frustrating and deceptive. In 2021, I traded in my truck for a 2020 Ram 1500 due to an expensive repair. In 2023, my wife and I considered leasing a 2024 Ram 1500 and a 2023 Dodge Durango. We were hesitant about the high payments, but our salesperson, Pedro, assured us that if we weren’t happy after a year, we could return the vehicles with no penalty—“it would be a wash.” This promise was the only reason we agreed to the deal. A year later, when I tried to return the vehicles as discussed, Pedro completely denied ever making that agreement. Despite multiple attempts to work with him, he became unresponsive. Now, we’re stuck in leases we never would have agreed to without his false assurance. This dealership misled me into a bad financial decision, and their lack of accountability is disappointing. Beware of dishonest sales tactics and get everything in writing. I expected better from a dealership I’ve trusted for years. More

Jassely Is a very good helper, she guides you and make sure you understand everything. sure you understand everything. More

The transparency of Airport CDJR astounded me--they showed me everything I asked for, from buy rate to fee breakdown. Nick Bennet is a rockstar salesman, and Emmet Gaude in finance was incredible to wo showed me everything I asked for, from buy rate to fee breakdown. Nick Bennet is a rockstar salesman, and Emmet Gaude in finance was incredible to work with. I felt no pressure at any time, and they bent over backward to earn my business and accommodate me--I never set foot on their lot as they even delivered the truck to my home and allowed me to sign my documents at my kitchen table due to my disability. I can't recommend them highly enough. More

Everything went smoothly. I enjoyed working with these people they were not pushy it was a relax atmosphere I enjoyed working with these people they were not pushy it was a relax atmosphere More

AVOID TAKING YOUR VEHICLE TO THIS JEEP DEALERSHIP FOR SERVICE! MY EXPERIENCE HERE WAS WORSE THAN ANYTHING I’VE ENCOUNTERED, EVEN AT A POORLY-RATED NEIGHBORHOOD GARAGE! I had a very disappointing experien SERVICE! MY EXPERIENCE HERE WAS WORSE THAN ANYTHING I’VE ENCOUNTERED, EVEN AT A POORLY-RATED NEIGHBORHOOD GARAGE! I had a very disappointing experience with the service department recently. My 2015 Grand Cherokee began acting strangely after I dropped off some family at the airport, so I decided to take it to the nearest Jeep dealership for inspection. I left my car with them for two days, but unfortunately, they were unable to pinpoint the issue. After paying $700 for diagnostics, I picked up my car, only to discover later that it hadn’t been properly reassembled. Since it was dark when I retrieved the vehicle, I didn’t immediately notice how it had been left. As I started driving the car, I had to stop at another car shop to check my car. The shop confirmed that areas near the wheel and transmission system had been left open. Additionally, I discovered that a part from the glove box compartment was missing. This experience has left me incredibly disappointed and frustrated. More

Thanks everyone in the dealership for your help and excellent customer service and buying experience excellent customer service and buying experience More

I purchased my 2024 Gladiator in October. I absolutely love it and the whole experience at Airport CDJ. Ask for Miguel to assist you. He was not a typical dealership salesman. He let me do my I absolutely love it and the whole experience at Airport CDJ. Ask for Miguel to assist you. He was not a typical dealership salesman. He let me do my thing and find my Jeep, and it was flawless.thank you, we will be back to look at SUVs for mom. More

Although it took I bit of time, it was worth the wait. I traded in my vehicle and walked out with one I love. Jassely greeted me so kindly and got me started with my purchase. She was so sweet. Miguel too I traded in my vehicle and walked out with one I love. Jassely greeted me so kindly and got me started with my purchase. She was so sweet. Miguel took over and sat with my brother and I. for hours making sure we got what we came for. He was amazing! He also called me to return what I had left in my trade in. He definitely went the extra mile. I finished off with Emmet in finance who finally wrapped it up. He was very thorough and helpful as well. Overall, even with the wait I would highly recommend this dealership I’ll be back for my next car. I got a great deal. Thanks guys! More

Very Bad Experience. Went to purchase a Car and the sales person was absolutely unprofessional. Sales person was extremely rude and called us liar when I told him that I Went to purchase a Car and the sales person was absolutely unprofessional. Sales person was extremely rude and called us liar when I told him that I don’t want the reconditioning fee, he said every dealer has that and I explained to him that not true. He called me liar. It was very unprofessional! I think management needs to pay attention on how sales people treat customers. More