Airport Chrysler Dodge Jeep RAM

Insulted and treated very poorly by the General Sales Manager. Finance department try to give me a 5.7% interest rate with my excellent credit. Had to fight with the dealership the entire time I was ther Manager. Finance department try to give me a 5.7% interest rate with my excellent credit. Had to fight with the dealership the entire time I was there, would not recommend this dealership. More

Great customer service my sales rep was angel perez wonderfull help in getting in to the right car he gets 5 stars keep up the good work wonderfull help in getting in to the right car he gets 5 stars keep up the good work More

Overall happy with result. The advertised price was low by almost $1100 since they added in a reconditioning fee to the advertised price. If you are looking for used add that in since you can not negotia by almost $1100 since they added in a reconditioning fee to the advertised price. If you are looking for used add that in since you can not negotiate that out. A lot of extra fees in original quote that we removed. Overall I think we got a good deal. More

Don’t believe the online prices. We saw a price for $12,013 online. When we called the dealership they told us the out the door price was $16,365. When we asked about the difference Rob Moore was con $12,013 online. When we called the dealership they told us the out the door price was $16,365. When we asked about the difference Rob Moore was condescending and explained there was a “reconditioning” fee of 1173 and a second key fee of 600. It takes a lot to get us angry enough to leave a bad review but they sure did it. They wouldn’t even send a quote outlining all the fees. Don’t do business with rude people who bait and switch. More

Great Service, Shawn Stuart did and amazing job answering our questions. He was very honest and knowledgeable. It was a great experience and we ended up buying our car and very satisfied with their service. our questions. He was very honest and knowledgeable. It was a great experience and we ended up buying our car and very satisfied with their service. More

I can't believe the phony reviews of this dealership After my horrible experience with this dealership, I read reviews of them going back over two years. While there were some horrible one star ratings, After my horrible experience with this dealership, I read reviews of them going back over two years. While there were some horrible one star ratings, there were plenty of 5 star ratings. I find this impossible to believe. I believe that these 5 star ratings are either paid for by the dealership, or writen by the dealership employees. There is no way some people like me were treated so badly ( from 3 different sales people ) and other people were treated so well. That cannot happen. So for those who want a true picture of a dealership, don't bother reading the phony 5 star reviews, read the one star reviews. The one star reviews cannot be phony. My wife does websites for businesses, and explained to me what businesses do by either paying people to write excellent reviews, asking friends to do them, or establishing phony names to write the reviews themselves. More

Great folks especially Angel who was excellent in meeting all my needs. Well informed and efficient salesman! Called me after the sale to relay that I left garage opener in traded car. 5 Stars for Angel Pere all my needs. Well informed and efficient salesman! Called me after the sale to relay that I left garage opener in traded car. 5 Stars for Angel Perez! More

Outstanding service from Angel Perez but his Manager needs Customer Service Training, his actitud was inappropriate. I will look for a good deals at any other dealer needs Customer Service Training, his actitud was inappropriate. I will look for a good deals at any other dealer More

I bought my car at AirportCDJ. If you are looking for a new or pre owned vehicle they have a great selection of quality vehicles and a top notch team. I recommend choosing Matt Finamore as your sales perso new or pre owned vehicle they have a great selection of quality vehicles and a top notch team. I recommend choosing Matt Finamore as your sales person. He is polite, attentive, knowledgeable, and honest. More

Avoid Manuel Trujillo I typically don't like to leave a negative review. However, after dealing with Manuel Trujillo I felt it was my obligation to. I was interested in pur I typically don't like to leave a negative review. However, after dealing with Manuel Trujillo I felt it was my obligation to. I was interested in purchasing a 2014 BMW X5 which was part of their used car inventory, so I filled out an inquiry form on their website and a couple days later I received a text from Manuel. I tried calling Manuel Tuesday morning after receiving the text, which turned out to be a challenge. When I did finally get a hold of Manuel, he sounded very pompous and condescending especially after I accidentally mispronounced his name, at that point I should of just politely hang up the phone and looked elsewhere for my next vehicle this was my first mistake. During our conversation I asked Manuel if he could provide me with additional information which was not available on the website. Manuel also said he was going to send me a walk around video as soon as he gets off the phone, although Manuel acknowledged my requests while on the phone I didn't think he was actually listening. I waited for Manuel's response and never got one so at evening I text Manuel to follow-up he indicated he is leaving work and will get back to me the next day. It is now Wednesday @ 9:44pm and still no answer form Manuel, I decided to send an email to Scott McAlpin the GM and requested he call me. At this point I am not sure if the X5 I was interested in is still available, due to Manuel's arrogant and neglectful actions my experience was horrible. Which left me with a bad impression of this dealership. I conveyed my experience with a few acquaintances and found out they had a similar experience, in the next few day's I'll talk to my recitatives about finding another dealer to service their vehicle. There are plenty of reputable dealerships along 436. Since Airport CDJR don't care for my business I'll go else where, however I did want to make sure I share my horrible experience with Manuel Trujillo. Respectfully, Bobby R More