Airport Chrysler Dodge Jeep RAM

Horrendous experience! My husband and I bought a used car from Airport Chrysler Dodge Jeep, and everything that could go wrong has gone wrong. To start, they only gave us 1 key for the car, with the excuse t from Airport Chrysler Dodge Jeep, and everything that could go wrong has gone wrong. To start, they only gave us 1 key for the car, with the excuse that used cars only have 1 key. We’ve been buying cars for over 50 years, and this is the first time we hear that. Second, we had to wait close to 5 hours for the financing, and the financing terms were terrible. We have an 850 credit score and had a rate of 4.8%? Really? Third, we bought the car now one month ago, and our trade in car financing hasn’t been paid by them! The credit union they use still hasn’t processed the deal and the financing people at the dealership refuse to provide us with the payment information to liquidate the loan of the car we traded in. There are many more things I could complain about, but with so many other good dealerships in the area, why risk it with them? Sincerely, Ilsa Vidal More

We have purchase our last three cars from them but no more. Absolutely horrendous customer service. I called previous day and spoke with Kareem in the service department. He told be I could just bring my more. Absolutely horrendous customer service. I called previous day and spoke with Kareem in the service department. He told be I could just bring my dead battery in as the car only has 21000 miles on it and would not hold a charge so it is under warranty. The next day my wife goes with the battery and say that they need the entire car and we need to get the car towed. They then call Kareem and he says it was a misunderstanding and admits he said it but they still would not replace the battery and required us to get the car towed to them so they can replace the battery. More

Worst customer service ever! Look elsewhere to save your sanity and money! They will do nothing but being you in the door with lies and send you on your way after selling you things you'll never get. sanity and money! They will do nothing but being you in the door with lies and send you on your way after selling you things you'll never get. More

Great Service and Great Prices with very knowledgeable sales team 100% recommend! We worked with Luis Manuel and couldn’t be happier with my experience! sales team 100% recommend! We worked with Luis Manuel and couldn’t be happier with my experience! More

had a wonderful experience, all the employees were very helpful and kind. no pressure, jus the facts, which was a pleasant surprise, Karl was great to work with helpful and kind. no pressure, jus the facts, which was a pleasant surprise, Karl was great to work with More

Came in with a flat tire the manager Mr Mosses called me a damsel in distress then proceeded to tell me to learn from my mistakes because I drove to the dealership on a flat... Then Quoted me two tires and a damsel in distress then proceeded to tell me to learn from my mistakes because I drove to the dealership on a flat... Then Quoted me two tires and oil change almost 500 this place is a rip off and needs to hire more Professional people PERIODT More

Buyer beware. Be sure and understand their main function is to say what you want to hear inorder to make a sale. As directly told to me " Good faith doesn't sell cars". is to say what you want to hear inorder to make a sale. As directly told to me " Good faith doesn't sell cars". More

Una excelente atención de Ángel y Ray me ayudaron en la compra de mi nueva truck,,y tuvieron un trato magnífico ,les recomiendo este dealer tienen muy buenos precios compra de mi nueva truck,,y tuvieron un trato magnífico ,les recomiendo este dealer tienen muy buenos precios More

Our salesmen Ray was great, very polite and informative of the vehicle me and my wife purchased, he walked us through every little thing on the vehicle of the vehicle me and my wife purchased, he walked us through every little thing on the vehicle More

Look no further than Andrew Cohen as a terrific sales person at Airport Chrysler Dodge Jeep. Was clearly more knowledgeable and helpful than others at this and three other dealerships. Knew the cars insi person at Airport Chrysler Dodge Jeep. Was clearly more knowledgeable and helpful than others at this and three other dealerships. Knew the cars inside and out, including advanced features, options and even the multiple layers of the dashboard touchscreen. Encyclopedic knowledge. Very impressive. Even came in on his off day to close the deal. Found his name on multiple other online reviews from very satisfied customers, and altered my schedule to make sure he would be there on my first visit. I rarely leave reviews but he really earned this one. More