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Customer Service I brought my 2011 Chevrolet Tahoe in for maintenance services. I was greeted by a friendly young lady who assisted me and my disabled passenger. She e I brought my 2011 Chevrolet Tahoe in for maintenance services. I was greeted by a friendly young lady who assisted me and my disabled passenger. She escorted me to the gentleman who was in charge of my service. My passenger and I waited in the comfortable lounge, which was set up for customer hospitality with a coffee/drink bar and a large screen TV. During my wait it was discovered that my back brakes were completely shot. The brake pads were brought to me so I could see how defective they were, which explains the squeak I was hearing while driving. With all my services, my wait was just over an hour. I found this to be totally acceptable since I had to have the back brakes replaced. We couldn't have been more comfortable and the people in the Service Department couldn't have been more accommodating and friendly. Tammy in Customer Service was great! I love speaking with someone who has a sense of humor and will play phone tag with you. Thanks Airport Chevrolet for your kindness! A shout out to Levi, who sold me my Tahoe.....you da bomb, dude!!! Not sure if I'm diggin' the beard!!! ; ) You Rock!! Cynthia Day More

Not willing to offer any deals I went to this dealership to explore their inventory; as I was trying to narrow down my buying options to just a couple vehicles. The initial person I went to this dealership to explore their inventory; as I was trying to narrow down my buying options to just a couple vehicles. The initial person who helped me at first seemed helpful, but then he wasn't aware of the cost of each vehicle, so he passed me on to another individual who could answer my questions about pricing. (note, it's fairly weird that this dealership does not have any pricing on their used car inventory) After being informed of the pricing on the vehicles I was interested in, I explained the offer I received at another dealership that was a good offer on a comparable vehicle that they had. They never bothered offering me any incentives - almost as if they 'gave up' on me. Needless to say, I bought the car from the other dealership. I didn't get the impression they were knowledgeable sales staff who knows the extent to which they need to help customers. Also, it's important to note that their used cars are WAY overpriced and they definitely didn't offer to negotiate. More

Sky High Pricing My low rating of Airport Chevy results from the practice of asking thousands above high retail book value on used vehicles. Any comparison of similar My low rating of Airport Chevy results from the practice of asking thousands above high retail book value on used vehicles. Any comparison of similar vehicles will bring the realization that you'll endure a lot of salesmanship just to get to the starting price of other dealers. I wont pick on a particular salesperson as over multiple visits it just seems to be the culture of the dealership. Airport can ask anything the want for their vehicle, but I can also choose to ignore any future listing and save my time and resources for more fruitful interactions. More

Excellent dealership Friendly, knowledgeable and no pressure. Was a great experience, they took the time to work with us and met all our needs and have called several ti Friendly, knowledgeable and no pressure. Was a great experience, they took the time to work with us and met all our needs and have called several times to answer any questions we might have More

Purchase of a new Cadillac SRX4 Our experience at Airport Chevrolet was absolutely outstanding. From the Service Dept. to the sales reps, Finance Manager and the Customer Relations M Our experience at Airport Chevrolet was absolutely outstanding. From the Service Dept. to the sales reps, Finance Manager and the Customer Relations Manager, we experienced positive, professional attention. We were greeted with smiles and helpful information. Actually, all we were going to do was have my 2006 Cadillac SRX serviced. However, when Daniel(Daniel did not have a business card so do not recall his last name, approached us in the new car section he patiently answered our questions. Because of Daniel's positive attitude, knowledge, and low pressure, all of a sudden we found ourselves purchasing a new Cadillac SRX4. He has a very pleasing personality, not what we are used to when buying autos over many years. Virginia Ostreicher was extremely helpful and friendly. She certainly understands the importance of positive customer relations! We really appreciated her sense of humor! Glen Morgan, and Matt Young were equally as patient when it came to negotiating with us, especially my wife! After 5 hours of negotiating, taking a short ride in the Cadillac, learning important details of the SRX4 it was such a pleasure to complete our experience at Airport Chevrolet with Virgnia Ostreicher's exemplary, upbeat assistance! The next time I have one my autos serviced at Airport Chevrolet I'll have to remember to bring my checkbook, pink slip, etc.! You never know!!! More

The team at Airport made me the best deal on my new 2013 Yukon Denali. Ted was very knowledgable and was easy to work with. I will recommend Airport to everyone! Yukon Denali. Ted was very knowledgable and was easy to work with. I will recommend Airport to everyone! More